Compare Employers: Senior Customer Service Representative (CSR) at  Bank of America Corp. (BOFA)

XThe job satisfaction stars show how satisfied employees are with their job at a particular employer, relative to other employers. For example, when all five stars are highlighted, that doesn't mean all employees at that employer are "Extremely satisfied," but it does mean a significant majority are "Extremely satisfied" compared to workers at other employers.

XThe work stress thermometer reflects the intensity of stress experienced by employees on the job at a particular employer, relative to other employers. For example, when the arrow on the thermometer indicates "Extremely Stressful," that doesn't mean all employees at that employer feel that their job is "Extremely stressful," but it does mean a significant majority find their job to be "Extremely stressful" compared to workers at other employers.

XThe job flexibility scale (with options including Not flexible, Somewhat flexible, Flexible, Highly flexible, Extremely flexible) indicates an employer's typical flexibility regarding schedule as reported by employees and as compared to other employers. For example, if the text shown is "Not flexible," that doesn't mean all employees at that employer feel that the employer is "Not flexible," but it does mean a significant majority feel that their employer is "Not flexible" compared to workers at other employers.