Retail Store Managers rake in the most money, with average earnings of $19.81 per hour; Business Center Managers come in second with average earnings amounting to approximately $19.18, while Retail Store Assistant Managers and Messengers rank near the top as well ($15.37 and $13.84, respectively). Among the lower-paid positions at FedEx Office are Customer Service Associates — the median salary for this role approaches about $10.71.
Years of Experience
Respondents who have been working for five to nine years make around $14.10 per hour on average. When we consider tenure, a substantial portion of employees (39 percent) have been working for one to four years and make $13.29 per hour on average.
When it comes to location, the highest average paycheck ($15.00 per hour) can be spotted in Santa Clara, Calif.; Boston, Mass. (approximately $15.00), Tulsa, Okla. (about $14.66), and Los Angeles, Calif. ($14.18) are the next top-paying cities. Chicago, Ill. is near the bottom for pay at around $12.84. U.S. pay levels are highest in the state of Texas; pay there average to $18.00 per hour.
Certifications and Degrees
FedEx Office provides the highest financial reward to those with a B.A. in Bachelor of Arts (BA) — these employees rake in approximately $17.59 per hour.
The highest-paying skill to have in this role seems to be Operations Management; employees claiming this as part of the toolbox earn a median of $17.22 per hour. A garden variety skill at FedEx Office is Customer Service; the larger part of FedEx Office's people use it regularly. Customer Relations, Microsoft Office, and People Management were also reported by many survey participants.
Benefits and Perks
Company compensation for vacation days and sick leave is awarded to only a quarter of employees. A fair number of survey participants participate in a 401(k) program. Most workers report having health insurance, and a solid majority of workers report having dental coverage. FedEx Office employees also enjoy perks such as tuition reimbursement, life insurance, a company cell phone, and 401(a).