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Average Hourly Rate for FedEx Office Employees

Based in Memphis, Tennessee, air courier services industry player FedEx Office offers many employment opportunities, including Sales Consultant and Retail Store Assistant Manager positions. FedEx Office offers employees an average of $13.18 per hour, with $22.05 for overtime. Your role at the company plays the largest role in compensation at FedEx Office, but geography and how long you've been working affect income (to a lesser degree) as well. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

How This Employer Pays

FedEx Office typically pays:
at market
 
Similar employers pay:
at market
 
Employer: FedEx Office
Hourly Rate Range by Job
Job (Number Reporting)
National Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
[-]Sales Consultant (6)
$8.63 - $21.72  
   
[-]Sales Consultant (6)
Hourly Rate$8.63 - $21.72  
   
[+]Retail Store Assistant Manager (4)
$10.32 - $19.95  
   
[+]Retail Store Assistant Manager (4)
Hourly Rate$10.32 - $19.95  
   
[+]Customer Service Representative (CSR) (4)
$8.29 - $16.35  
   
[+]Customer Service Representative (CSR) (4)
Hourly Rate$8.29 - $16.35  
   
[+]Assistant Manager, Customer Service (2)
$10.73 - $18.55  
   
[+]Assistant Manager, Customer Service (2)
Hourly Rate$10.73 - $18.55  
   
 Precise Range (?
XPrecise ranges are calculated based on validated data submitted by employees in this job at this company.
)     Estimated Range (?
XWhen PayScale has limited employee-submitted data, we base estimated ranges on a broader set of relevant employee profiles to calculate the most accurate ranges for this job at this company.
)
Country: United States | Currency: USD | Updated: 7 Nov 2014 | Individuals Reporting: 81
United States (change)

FedEx Office Details

942 SOUTH SHADY GROVE ROAD
Memphis, Tennessee 38120

1971

Air Courier Services

252,000

Fed Ex Kinkos, fedex kinkos, FedEx/ Kinko's, Kinkos, Kinko's Inc

Suggest changes »

Freebase CC-BY Source: Freebase, licensed under CC-BY

Jobs

The highest paychecks go to Print Production Managers, who earn about $15.32, closely trailed by Retail Store Assistant Managers ($15.22), Assistant Customer Service Managers ($15.07), and Delivery Drivers (around $12.63). Customer Service Specialists are among the lowest paid at approximately $9.78.

Locations

Median pay is highest in Louisville ($14.90 per hour), followed by New York (approximately $14.00), Orlando ($13.65), and Nashville (around $13.22). Denver is one of the lowest-paid cities, with earnings averaging $10.40. Across FedEx Office's U.S. offices, employees in the state of California earn the most, taking home about $15.87 per hour.

Years of Experience

For those with five or more years experience, average earnings amount to $15.15. Broadly speaking, the largest slice of the FedEx Office workforce (47 percent) has a tenure of one to four years and earns approximately $12.17 per hour.

Certifications and Degrees

The highest-paying degree here is an Associate's Degree, Graphic Design; FedEx Office awards $15.52 to these degree-holders.

Skills

When it comes to skills, employees who report Customer Relationship Management among their abilities seem to make the most, reporting a median income of $15.51. Customer Service is regularly seen around here; over a third of those surveyed report it as a core competency. Key skills also include Customer Relations, Sales, and Project Management.

Benefits and Perks

Just one-half of workers receive paid time off. Almost all employees report contributing to a 401(k). For a strong majority of workers, benefits include health insurance, and a solid majority of workers get dental coverage, too. The company also dishes out perks such as life insurance, tuition reimbursement, stock options, and a stock purchase plan.

Key Stats

Female
40 %
Male
60 %
Hourly Rate
$10 - $16
Hourly Rate
$10 - $16
Less than 1 year
1%
1-4 years
41%
5-9 years
27%
10-19 years
22%
20 years or more
9%
Highly satisfied
Rated 4 out of 5
based on 25 votes.

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