Business Center Managers are the best paid with the average salary hovering at about $17.04 per hour; Retail Store Assistant Managers, Messengers, and Customer Service Representatives also rank near the top of the list, pulling in approximately $15.20, around $13.84, and $11.79, respectively. Among the lower-paid positions at FedEx Office are Customer Service Associates — the median salary for this role approaches $11.06.
Years of Experience
Survey participants who have worked at FedEx Office for between five and 10 years earn $13.95 per hour on average. The largest slice of the FedEx Office workforce (45 percent) has been working for one to four years and earns, on average, approximately $11.82 per hour.
When it comes to location, the highest average paycheck ($14.53 per hour) can be spotted in Seattle, Wash.; Dayton, Ohio ($14.32), San Diego, Calif. (around $14.00), and Orlando, Fla. (about $13.28) are the next top-paying cities. Denver, Colo. ranks low on the pay scale — at $10.40, it is one of the lowest-paid cities. By state, the highest compensation levels appear in California, where the average salary is around $14.58 per hour.
Certifications and Degrees
FedEx Office workers who hold an Associate's Degree are also well compensated, earning approximately $14.67 on average.
The highest-paying skill to have may be Operations Management; employees who claim proficiency also report a higher average salary of $17.02 per hour. One of the more prevalent skills at FedEx Office is Customer Service, with the larger part considering it a key competency. Customer Relations, Microsoft Office, and Sales were also reported by many survey participants.
Benefits and Perks
When it comes to employee benefits, FedEx Office has room for improvement — only 29 percent are paid for vacation and sick time. A strong majority of employees save for retirement through FedEx Office's 401(k) plan. Health insurance is part of the package for a large number of employees, and for a solid majority of respondents, dental coverage is too. Additional benefits of working here are tuition reimbursement, life insurance, a subsidized cell phone, and a casual working environment.