Nearing the top of the pay scale are Senior Systems Engineers, Senior Systems Analysts, Branch Sales Managers, and Bank Managers; while the first receives the highest median pay at about $102K per year, the other salaries come in at $88K, around $64K, and $57K, respectively. Among the lower-paid positions at First Citizens Bank are Customer Service Representatives — the median salary for this role approaches approximately $33K.
Years of Experience
Workers who have been with the company for more than one year but less than five can make $41K annually on average. Respondents who have been working for five to nine years make around $53K per year on average. Overall, the greater share of First Citizens Bank folks have 10-19 years of experience and earn an average approximately $59K annually.
When it comes to location, the highest average paycheck ($68K per year) can be spotted in Charlotte, N.C.; Mooresville, N.C. ($57K), Houston, Texas ($55K), and Raleigh, N.C. (about $52K) are the next top-paying cities. High paychecks are not found in Columbia, S.C.; in fact, at $50K it is one of the worst-paid cities. By state, the highest pay levels are found in Texas, where the average First Citizens Bank employee makes about $55K annually.
Certifications and Degrees
Those lacking certification bring in much lower salaries than Certified ITIL Leaders, who make approximately $108K per year. Earning a Microsoft Certified Professional certification garners significant financial rewards of $102K annually on average. First Citizens Bank workers who hold a Bachelor of Business Administration (BBA) are also well compensated, earning around $63K on average.
In this role, the best-paying skill appears to be Windows NT / 2000 / XP Networking; individuals who claim it among their capabilities enjoy a higher median salary of $85K per year. A skill that is commonly seen around here is Customer Service; around one in three deem it necessary for work. Other top skills include Sales Management, Banking, and Customer Relationship Management.
Benefits and Perks
Only a third of employees at First Citizens Bank enjoy paid vacation time, and just one in eight workers can take sick leave. Nearly all employees report contributing to a 401(k). A solid majority of workers can count on health insurance, and a fair number of respondents have dental coverage as a benefit. Advantages of working here also include life insurance, flexible hours, and tuition reimbursement.