Senior Systems Analysts are awarded the highest paychecks, with compensation nearing about $88K per year on average; Financial Managers are next on the list, bringing in close to $68K, followed by Branch Sales Managers earning around $63K and Bank Managers making approximately $53K. Among the lower-paid positions at First Citizens Bank are Customer Service Representatives — the median salary for this role approaches $33K.
Years of Experience
For those with one to four years of experience, median paychecks reach $45K annually. Broken down by tenure, the largest share of First Citizens Bank employees (28 percent) have five to nine years of experience and earn about $50K per year on average.
When it comes to location, the highest average paycheck ($68K annually) can be spotted in Charlotte, N.C.; Raleigh, N.C. (approximately $58K), Mooresville, N.C. ($57K), and Houston, Texas ($55K) are the next top-paying cities. On the lower end is Columbia, S.C. at around $50K. Across its U.S. offices, the state of Pennsylvania pays First Citizens Bank the most — about $71K per year on average.
Certifications and Degrees
Certified ITIL Leaders have significantly higher pay than non-accredited workers at $120K annually. Bigger paychecks are awarded to Investment Company Products/Variable Contracts Limited Representatives with credentials; these people earn $49K per year on average. It pays to have a Bachelor of Science in Bachelor of Science (BS / BSc) at First Citizens Bank — these employees make the most at around $55K annually.
When it comes to skills, employees who report Microsoft Excel among their abilities seem to make the most, reporting a median income of $103K per year. Customer Service is a popular skill in the First Citizens Bank workforce; just under a third of those surveyed report putting it to use in their jobs. Employees also tend to round out their skills sets with Sales Management, Financial Analysis, and Banking.
Benefits and Perks
Paid time off is in short supply here, with only one in four employees receiving paid vacation and an eighth of workers receiving paid sick days. Nearly all survey participants save for retirement through First Citizens Bank's 401(k) plan. For a solid majority of respondents, benefits include health insurance, and a fair number of respondents get dental coverage, too. Some other perks are life insurance, tuition reimbursement, and flexible hours.