Earning $102K per year on average, Senior Systems Engineers receive the most money, followed by Financial Managers (around $68K), Branch Sales Managers (approximately $64K), and Bank Managers ($59K). Customer Service Representatives make an average about $33K, close to the bottom of the company pay scale.
Years of Experience
Between the one and five year mark, median pay is $41K annually. Those who have five to nine years of work experience see average salaries of $54K per year. When we consider tenure, a substantial portion of employees (33 percent) have been working for 10-19 years and make $59K annually on average.
When it comes to location, the highest average paycheck ($68K per year) can be spotted in Charlotte, N.C.; Mooresville, N.C. (approximately $57K), Houston, Texas (about $55K), and Raleigh, N.C. (around $52K) are the next top-paying cities. Those interested in increasing earning potential should avoid the city of Columbia, S.C. — at $50K, salaries are some of the lowest in the country. First Citizens Bank workers in Texas earn the most — $55K annually on average.
Certifications and Degrees
Monetary compensation comes to $108K per year for Certified ITIL Leaders, far surpassing the earnings of non-credentialed workers. Acquiring certification to be a Microsoft Certified Professional is rewarded with median pay of around $102K annually. The best paid folks at First Citizens Bank have a Bachelor of Business Administration (BBA), earning about $63K per year.
In this position, it pays to have Windows NT / 2000 / XP Networking in your toolkit; employees who claim proficiency enjoy a higher median salary of approximately $85K annually. Customer Service also popped up often in the survey as an important skill; nearly one in three of employees surveyed report using it at work. Employees also tend to know Sales Management, Banking, and Financial Analysis.
Benefits and Perks
Benefits packages do tend to lack paid time off; First Citizens Bank gives paid vacation days to one in three employees and sick leave to an eighth of respondents. Nearly all respondents save for retirement through First Citizens Bank's 401(k) plan. Most survey participants can count on health insurance, and a strong majority of survey participants have dental coverage as a benefit. Employees can also look forward to life insurance, flexible hours, and tuition reimbursement.