Earning $22.96 per hour on average, Bus Operators receive the most money, followed by Bus Drivers (about $12.25) and Customer Service Agents ($10.50).
Years of Experience
Average pay is $20.00 per hour for those with five to nine years of experience. The greater proportion of employees (29 percent) report one to four years of experience and bring home median pay of around $12.48 per hour.
When it comes to location, the highest average paycheck (approximately $28.24 per hour) can be spotted in Washington, DC; Grand Rapids, Mich. ($26.55), Los Angeles, Calif. (around $24.47), and Baldwin Park, Calif. ($20.31) are the next top-paying cities. Detroit, Mich. is one of the lowest-paid cities, with earnings averaging about $17.00. The highest pay by state can be found in District of Columbia, where pay average out at $28.24 per hour.
Certifications and Degrees
Class A Commercial Driver License Holders have significantly higher pay than non-accredited workers at approximately $23.99 per hour. Metro compensates Associate's Degree-holders the most at $18.44 per hour.
The highest-paying skill to have in this role seems to be Operations Management; employees claiming this as part of the toolbox earn a median of about $28.74 per hour. Customer Service is a popular skill among Metro workers, with a little less than one-fifth of those surveyed reporting using it on the job. Other skills in demand are Customer Relationship Management, Microsoft Office, and Customer Relations.
Benefits and Perks
The benefits packages at Metro can sometimes lack paid time off; a quarter of employees get paid vacation days, and 37 percent receive paid sick leave. Workers can easily stock up on retirement savings by participating in several options such as a 401(k) plan and a company pension plan. Health insurance is part of the package for most respondents, and for a solid majority of respondents, dental coverage is too. The company also dishes out perks such as a casual working environment, life insurance, and company car / automobile.