Bus Operators are awarded the highest paychecks, with average compensation nearing $22.96 per hour; Bus Drivers are next on the list, bringing in close to around $12.25, followed by Customer Service Agents earning $10.50.
Years of Experience
Respondents who have been working for five to nine years make about $20.00 per hour on average. Overall, the greater share of Metro folks have one to four years of experience and earn an average approximately $12.48 per hour.
When it comes to location, the highest average paycheck ($28.24 per hour) can be spotted in Washington, DC; Grand Rapids, Mich. ($26.55), Los Angeles, Calif. ($24.47), and Baldwin Park, Calif. (around $20.31) are the next top-paying cities. Detroit, Mich. is near the bottom for pay at approximately $17.00. Across its U.S. offices, the state of District of Columbia pays Metro the most — about $28.24 per hour on average.
Certifications and Degrees
Class A Commercial Driver License Holders have significantly higher pay than non-accredited workers at $23.99 per hour. Metro workers who hold an Associate's Degree are also well compensated, earning about $18.44 on average.
The highest-paying skill to have in this role seems to be Operations Management; employees claiming this as part of the toolbox earn a median of $28.74 per hour. One of the more prevalent skills at Metro is Customer Service, with just under one-fifth considering it a key competency. Customer Relationship Management, Microsoft Office, and Customer Relations were also reported by many survey participants.
Benefits and Perks
Only a quarter of respondents at Metro enjoy paid vacation time, and just 37 percent can take sick leave. With an eye toward the future, Metro offers several choices in retirement planning such as a 401(k) plan and a company pension plan. At Metro, a fair number of employees have health insurance, and a strong majority of workers have dental coverage. Some other advantages of working at Metro are a casual working environment, life insurance, and company car / automobile.