Airline Pilots and Copilots are the best paid with the average salary hovering at around $175K annually; Senior Software Engineers, Software Engineers, and Business Consultants also rank near the top of the list, pulling in approximately $110K, $89K, and about $87K, respectively. Customer Service Representatives at Southwest Airlines Co do not see much in the way of financial compensation and represent one of the lower-paid positions ($35K on average) at the company.
Years of Experience
Survey participants who have worked at Southwest Airlines Co for between five and 10 years earn $62K per year on average. Workers who have been with the company for more than one year but less than five can make $53K annually on average. Overall, the greater share of Southwest Airlines Co folks have 10-19 years of experience and earn an average around $82K per year.
When it comes to location, the highest average paycheck ($90K annually) can be spotted in Baltimore, Md.; Nashville, Tenn. (approximately $76K), Phoenix, Ariz. (about $75K), and the company's headquarter city of Dallas, Texas ($72K) are the next top-paying cities. Oakland, Calif. ranks low on the pay scale — at around $62K, it is one of the lowest-paid cities. By state, the highest compensation levels appear in Colorado, where the average salary is $150K per year.
Certifications and Degrees
Those lacking certification bring in much lower salaries than Airline Transport Pilots, who make $250K annually. Airframe & Powerplant Licensees with credentials can live quite comfortably; median salaries come in at approximately $81K per year. Southwest Airlines Co provides the highest financial reward to those with a Master of Business Administration (MBA) — these employees rake in $115K annually.
When it comes to skills, employees who report Operations Management among their abilities seem to make the most, reporting a median income of about $110K per year. Microsoft Excel also popped up often in the survey as an important skill; slightly less than one-fifth of employees surveyed report using it at work. Microsoft Office, Data Analysis, and Customer Service are also desirable skills.
Benefits and Perks
Two-fifths of workers — the minority — enjoy both paid vacation and paid sick time. A 401(k) program is available, and a large number of workers use it to save for retirement. Health insurance comes as part of the deal for a large number of employees, and most workers report receiving dental coverage as well. Southwest Airlines Co also dishes out privileges such as a casual working environment, a stock purchase plan, life insurance, and flexible hours.