When it comes to location, the highest average paycheck (approximately $16.92 per hour) can be spotted in Salt Lake City, Utah; Boca Raton, Fla. ($14.00), Columbus, Ohio (around $13.75), and Augusta, Ga. ($12.41) are the next top-paying cities. Killeen, Texas is one of the lowest-paid cities, with earnings averaging about $9.25. The highest pay by state can be found in Utah, where pay average out at $16.48 per hour.
Call Center Customer Service Trainers earn the highest median pay at $16.18 per hour, followed by Customer Service Representatives ($11.49) per hour.
Years of Experience
Average pay is $12.73 per hour for those with five to nine years of experience. The largest fraction of Teleperformance people (50 percent) have been working for one to four years and earn around $11.93 per hour on average.
Certifications and Degrees
Teleperformance compensates Associate of Applied Science (AAS)-holders the most at about $10.88 per hour.
The highest-paying skill to have in this role seems to be Training; employees claiming this as part of the toolbox earn a median of approximately $16.22 per hour. A relatively widespread skill at Teleperformance is Customer Service; the larger part of employees use it for work. Other top skills include Call center operations, Sales, and Microsoft Office.
Benefits and Perks
For employees looking to save up for their golden years, Teleperformance provides an optional 401(k) plan, and a solid majority of employees participate. A little over a half of workers report having health insurance, and a little more than half of workers report having dental coverage. Employees can also look forward to a casual working environment.