Years of Experience
Five to nine years of work experience seem to result in median wages of $56K annually. Broken down by tenure, the largest share of Teletech Holdings Inc. employees (33 percent) have one to four years of experience and earn approximately $41K per year on average.
When it comes to location, the highest average paycheck ($96K annually) can be spotted in Englewood, Colo.; Denver, Colo. (about $76K), Melbourne, Fla. (around $39K), and Hopkinsville, Ky. ($30K) are the next top-paying cities. Teletech Holdings Inc. workers in Colorado earn the most — $86K per year on average.
Nearing the top of the pay scale are Reporting Analysts, Training Coordinators, Call Center Managers, and Service Delivery Managers; while the first receives the highest median pay at around $48K annually, the other salaries come in at about $39K, $39K, and $31K, respectively.
Certifications and Degrees
Being a Cisco Certified Network Associate certainly has its perks — salaries approach approximately $78K per year and far exceed the paychecks of those without certification. Earning a Certified Six Sigma White Belt certification garners significant financial rewards of about $70K annually on average. Those with a B.A. in Bachelor of Arts (BA) at Teletech Holdings Inc. come out on top, and their salaries approach $143K per year.
When it comes to skills, Windows Operating System General Use seems to bolster pay the most; employees who claim proficiency also enjoy a median income of approximately $68K annually. It's pretty common to find people here who know Microsoft Office; nearly one-fourth consider it a key competency. Three more common skills are Customer Service, Microsoft Excel, and Customer Relationship Management.
Benefits and Perks
Paid time off is scarce, with only about a third of employees receiving paid vacation and nearly one in four workers receiving sick leave. For employees looking to save up for their golden years, Teletech Holdings Inc. provides an optional 401(k) plan, and most respondents participate. For the larger part of employees, benefits include health insurance, and the larger part of survey participants get dental coverage, too. Privileges also include tuition reimbursement, optional telecommute / work from home, and a casual working environment.