Years of Experience
For those with five to nine years of experience, average earnings amount to approximately $56K per year. Overall, the greater share of Teletech Holdings Inc. folks have one to four years of experience and earn an average $40K annually.
When it comes to location, the highest average paycheck (about $96K per year) can be spotted in Englewood, Colo.; Denver, Colo. (around $76K), Melbourne, Fla. ($39K), and Hopkinsville, Ky. ($30K) are the next top-paying cities. By state, the highest pay levels are found in Colorado, where the average Teletech Holdings Inc. employee makes $86K annually.
Bringing in the most money are Reporting Analysts — their earnings average around $48K per year. Training Coordinators are a close second at about $39K along with Call Center Managers ($39K) and Service Delivery Managers (approximately $31K).
Certifications and Degrees
Cisco Certified Network Associates are compensated at a much higher rate than non-authorized workers, bringing in close to $78K annually. Certified Six Sigma White Belts with credentials can live quite comfortably; median salaries come in at about $70K per year. Teletech Holdings Inc. compensates B.A. in Bachelor of Arts (BA)-holders the most at $143K annually.
The best-paying skill to have in this role appears to be Windows Operating System General Use; employees who claim this ability report median compensation of approximately $68K per year. A relatively widespread skill at Teletech Holdings Inc. is Microsoft Office; one in four of employees use it for work. Employees also tend to know Customer Service, Microsoft Excel, and Customer Relationship Management.
Benefits and Perks
Paid time off is in short supply here, with only a third of employees receiving paid vacation and one in four workers receiving paid sick days. A large number of employees save up for retirement through a 401(k) plan. At Teletech Holdings Inc., the larger part of survey participants have health insurance, and a majority of employees have dental coverage. Other privileges include tuition reimbursement, optional telecommute / work from home, and a casual working environment.