Years of Experience
For those with five to nine years of experience, average earnings amount to $62K annually. Overall, the greater share of Teletech Holdings Inc. folks have one to four years of experience and earn an average about $40K per year.
When it comes to location, the highest average paycheck ($90K annually) can be spotted in Englewood, Colo.; Denver, Colo. (approximately $81K), Melbourne, Fla. ($39K), and Hopkinsville, Ky. (around $30K) are the next top-paying cities. The highest pay by state can be found in Colorado, where salaries average out at $81K per year.
Benefits Analysts are awarded the highest paychecks, with compensation nearing $42K annually on average; Training Coordinators are next on the list, bringing in close to approximately $39K, followed by Call Center Managers earning about $39K and Service Delivery Managers making around $31K.
Certifications and Degrees
Salaries approach $70K per year for Certified Six Sigma White Belts; non-accredited workers make much less. Train-the-Trainer Certifications with credentials can live quite comfortably; median salaries come in at around $42K annually. Teletech Holdings Inc. compensates B.A. in Bachelor of Arts (BA)-holders the most at $143K per year.
The highest-paying skill to have may be Windows Operating System General Use; employees who claim proficiency also report a higher average salary of about $66K annually. One of the more prevalent skills at Teletech Holdings Inc. is Microsoft Office, with approximately one-fourth considering it a key competency. Customer Service, Customer Relationship Management, and Microsoft Excel were also reported by many survey participants.
Benefits and Perks
When it comes to employee benefits, Teletech Holdings Inc. has room for improvement — only a quarter of respondents are paid for vacation and sick time. A large number of survey participants plan for retirement by taking advantage of the company-sponsored 401(k) program. Health insurance comes as part of the deal for the larger part of survey participants, and a majority of employees report receiving dental coverage as well. Employees can also look forward to a casual working environment and tuition reimbursement.