Service Delivery Managers rake in the most money, with average earnings of about $90K annually; Information Technology Project Managers come in second with average earnings amounting to around $85K, while Senior Software Engineers and Operations Managers rank near the top as well ($83K and approximately $57K, respectively). Near the bottom at Xerox Corporation are Customer Service Supervisors, pulling in an average of just $34K.
Years of Experience
Between the one and five year mark, median pay is $53K per year. Respondents who have been working for five to nine years make around $59K annually on average. Broken down by tenure, the largest share of Xerox Corporation employees (33 percent) have 10-19 years of experience and earn approximately $76K per year on average.
When it comes to location, the highest average paycheck ($84K annually) can be spotted in the company's headquarter city of Rochester, N.Y.; Webster, N.Y. ($84K), Portland, Ore. ($81K), and Dallas, Texas (about $76K) are the next top-paying cities. High paychecks are not found in Lexington, Ky.; in fact, at around $61K it is one of the worst-paid cities. By state, the highest compensation levels appear in Oregon, where the average salary is approximately $85K per year.
Certifications and Degrees
Being a Certified Public Accountant certainly has its perks — salaries approach about $106K annually and far exceed the paychecks of those without certification. Becoming a Cisco Certified Network Professional can certainly pay off here; those folks make $96K on average. Those with a B.A. in Business Management at Xerox Corporation come out on top, and their salaries approach $111K per year.
In this position, it pays to have People Management in your toolkit; employees who claim proficiency enjoy a higher median salary of $90K annually. Project Management also popped up often in the survey as an important skill; slightly less than a fifth of employees surveyed report using it at work. Microsoft Excel, Microsoft Office, and Data Analysis round out the set of key employee skills.
Benefits and Perks
One in three workers have paid vacation, and only about 23 percent can take paid time off for illness. Most workers report contributing to a 401(k). A large number of workers have health insurance, and benefits for a solid majority of employees also include dental insurance. Some other perks are life insurance, a casual working environment, a subsidized cell phone, and flexible hours.