When it comes to location, the highest average paycheck ($103K per year) can be spotted in Tampa, Fla.; Columbus, Ohio ($63K), Memphis, Tenn. (around $60K), and St. Petersburg, Fla. (about $57K) are the next top-paying cities. Houston, Texas is near the bottom for pay at approximately $29K. By state, the highest compensation levels appear in Ohio, where the average salary is $63K annually.
Years of Experience
Those who have five to nine years of work experience see average salaries of about $39K per year. Broken down by tenure, the largest share of iQor employees (35 percent) have one to four years of experience and earn $35K annually on average.
Recruiters earn the highest median pay at $38K per year, followed by Call Center Supervisors (approximately $36K), Operations Supervisors (around $31K), and Customer Service Supervisors ($28K).
Certifications and Degrees
IQor compensates Bachelor of Science in Bachelor of Science (BS / BSc)-holders the most at approximately $163K annually.
The highest-paying skill to have in this role seems to be Data Analysis; employees claiming this as part of the toolbox earn a median of about $62K per year. Customer Service is a popular skill among iQor workers, with approximately one-third of those surveyed reporting using it on the job. Microsoft Excel, Leadership, and Call center operations round out the set of key employee skills.
Benefits and Perks
A fair number of respondents save up for retirement through a 401(k) plan. A solid majority of respondents receive health insurance, and a majority of employees get dental coverage. IQor folks also make good use of a casual working environment, life insurance, flexible hours, optional telecommute / work from home, and free drinks.