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911 Dispatcher Salary

A 911 Dispatcher earns an average wage of $15.64 per hour. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Multitasking and Systems Computer/Console Operations.
$26,164 - $62,717
(Median)
26K
35K
47K
63K
MEDIAN: $34,974
10%
50%
75%
90%

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$11.51 - $23.07
(Median)
12
16
19
23
MEDIAN: $15.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$26,164 - $62,717  
   
Bonus
$0.00 - $1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,833 - $53,427  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 94
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.51 - $23.07  
   
Overtime
$17.46 - $40.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,833 - $53,427  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 187
United States (change)

Job Description for 911 Dispatcher

A 911 dispatcher plays a key role in emergency response, as this is the person who answers the call when someone needing immediate assistance calls 911. The dispatcher's job is to keep the caller calm and collected, gain as much information as possible, and communicate it to appropriate first-responders. A good 911 dispatcher may sometimes be the difference between life and death.

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911 Dispatcher Tasks

  • Contact appropriate personnel during emergency situations.
  • Operate base radio to communicate with police department staff.
  • Greet visitors and provide directions.
  • Answer telephones and direct calls.
  • Enter dispatch calls into a computerized dispatch system.

Police, Fire, or Ambulance Dispatcher Job Listings

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Pay by Experience Level for 911 Dispatcher

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects 911 Dispatcher Salaries

Late-Career
up arrow 40%

Experienced
up arrow 8%

National Average
$35,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 7%

Skills That Affect 911 Dispatcher Salaries

Multitasking
up arrow 17%

Systems Computer/Console Operations
up arrow 14%

Typing
up arrow 4%

National Average
$35,000

Oral / Verbal Communication
up arrow 1%

Customer Service
up arrow 8%

Emergency Response
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 41 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
9%
1-4 years
42%
5-9 years
20%
10-19 years
18%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 73%
vision benefits Vision: 63% employee benefits None: 10%