Account representatives are in charge of maintaining existing company accounts while working efficiently to create new ones. They strive to provide excellent customer service for current and prospective clients. In addition, they analyze possible business affiliations and develop strong connections to gain new leads. They utilize company resources to keep track of sales, strategies and goals. They are constantly trained with new methods and updated technology to be more productive.
Account Representative Tasks
Analyze customer information to make recommendations for additional services.
Follow up on interested parties and closes sales.
Makescold calls or follows leads to discover new sales opportunities.
Respond to questions and complaints from customers.