Account Representative Salary
Job Description for Account Representative
Account representatives are in charge of maintaining existing company accounts while working efficiently to create new ones. They strive to provide excellent customer service for current and prospective clients. In addition, they analyze possible business affiliations and develop strong connections to gain new leads. They utilize company resources to keep track of sales, strategies and goals. They are constantly trained with new methods and updated technology to be more productive.Read More...
Account representatives must know how to multitask and work under deadlines. They should possess strong knowledge of the sales process and have remarkable problem solving abilities. They are often required to follow organizational privacy and safety policies to comply with their company's or industry's regulations. They may also design and use effective selling plans to create brand loyalty for their products or services. In addition, account representatives work on keeping customers with the company by resolving customer needs. As part of their main duties, they also create quotes and contracts for services rendered and use company knowledge to recommend business options for clientele.
Account representatives must have superior interpersonal and communication skills. They usually work in office environments with personal computers and telephones as their main tools. As such, they also must be proficient in the use of office applications and team communication software. A bachelor's degree is usually the higher education requirement for most employers; however, years of previous experience in a similar position can also be helpful.
Account Representative Tasks
- Makescold calls or follows leads to discover new sales opportunities.
- Respond to questions and complaints from customers.
- Analyze customer information to make recommendations for additional services.
- Follow up on interested parties and closes sales.
Common Career Paths for Account Representative
Account Representatives who advance into the role of a Regional Sales Manager are fairly uncommon. Regional Sales Managers on average earn $84K per year. It is quite typical for Account Representatives to transition into roles as Account Managers or Account Executives, where reported median earnings are $11K and $13K higher per year.
Account Representative Job Listings
Search for more jobs:
Popular Employer Salaries for Account Representative
Popular Skills for Account Representative
Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Salesforce, Account Sales, and Sales are correlated to pay that is significantly above average, leading to increases of 47 percent, 19 percent, and 10 percent, respectively. Those listing bill collections as a skill should be prepared for drastically lower pay. Billing and Oral / Verbal Communication also typically command lower compensation. Those familiar with Account Management also tend to know Customer Relations and Customer Relationship Management (CRM).
Pay by Experience Level for Account Representative
Median of all compensation (including tips, bonus, and overtime) by years of experience.
More years of relevant experience do not necessarily translate to higher paychecks. Salaries for the relatively untried average out to around $37K, but survey participants with five to 10 years of experience earn a significantly higher median of $43K. On average, Account Representatives make $44K following one to two decades on the job. Account Representatives with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $46K.
Pay Difference by Location
For Account Representatives, working in the bustling city of Seattle has its advantages, including an above-average pay rate. Account Representatives can also look forward to large paychecks in cities like Washington (+25 percent), New York (+23 percent), Chicago (+21 percent), and Houston (+19 percent). Those in the field find the lowest salaries in Birmingham, 19 percent below the national average. Two other places where employers offer below-median salaries are Orlando (14 percent less) and Cleveland (11 percent less).
Related Job Salaries
Key Stats for Account Representative
Rated 4 out of 5
based on 143 votes.