An Account Service Representative earns an average wage of $15.52 per hour. Skills that are associated with high pay for this job are Sales and Account Management.

$29,630 - $57,780
(Median)
$30K
$40K
$58K
MEDIAN: $40,129
10%
50%
90%

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$12.38 - $23.71
(Median)
$12
$16
$24
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,630 - $57,780  
   
Bonus
$940 - $9,933  
Commission
$6,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,761 - $56,793  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 71
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.38 - $23.71  
   
Overtime
$10.67 - $35.76  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$940 - $9,933  
   
Commission
$6,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,761 - $56,793  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 78
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Job Description for Account Service Representative

An account service representative is primarily responsible for managing customer financial accounts and records within a company. These representatives generally work in an office environment, though some are able to work from a home office. This position generally maintains typical office hours (Monday - Friday), but hours may vary depending on the particular company.

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Account Service Representative Tasks

  • Implement an outbound policyholder communications process to increase customer satisfaction and improve retention results.
  • Assume ownership of assigned customer accounts.
  • Up-sell coverage to existing policyholders via phone, internet and written request.
  • Answer questions regarding coverage and premiums.
  • Quote and sell new personal line products to prospective clients and cross-sell existing clients.

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Pay by Experience Level for Account Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Account Service Representative Salaries

Late-Career
up arrow 36%

Mid-Career
up arrow 8%

Experienced
up arrow 7%

National Average
$37,000

Entry-Level
up arrow 9%

Skills That Affect Account Service Representative Salaries

Sales
up arrow 29%

Account Management
up arrow 15%

Insurance
up arrow 1%

National Average
$37,000

Customer Service
up arrow 3%

Microsoft Office
up arrow 24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
4%
1-4 years
42%
5-9 years
19%
10-19 years
21%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 71%
medical benefits
Vision: 60%
dental benefits
None: 16%
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