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Account Service Representative Salary

An Account Service Representative earns an average salary of $39,820 per year. Most people with this job move on to other positions after 20 years in this career. Skills that are associated with high pay for this job are Account Management and Sales.

$31,387 - $58,976
(Median)
$31K
$40K
$59K
MEDIAN: $39,820
10%
50%
90%

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$11.78 - $23.38
(Median)
$12
$16
$23
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$31,387 - $58,976  
   
Bonus
$0.00 - $7,919  
Commission
$1,800 - $15,722  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,652 - $53,839  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 99
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.78 - $23.38  
   
Overtime
$20.63 - $40.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $7,919  
   
Commission
$1,800 - $15,722  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,652 - $53,839  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 90
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Job Description for Account Service Representative

An account service representative is primarily responsible for managing customer financial accounts and records within a company. These representatives generally work in an office environment, though some are able to work from a home office. This position generally maintains typical office hours (Monday - Friday), but hours may vary depending on the particular company.

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Account Service Representative Tasks

  • Implement an outbound policyholder communications process to increase customer satisfaction and improve retention results.
  • Assume ownership of assigned customer accounts.
  • Up-sell coverage to existing policyholders via phone, internet and written request.
  • Answer questions regarding coverage and premiums.
  • Quote and sell new personal line products to prospective clients and cross-sell existing clients.

Account Representative Job Listings

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Pay by Experience Level for Account Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Account Service Representative Salaries

Late-Career
up arrow 17%

Experienced
up arrow 6%

Mid-Career
up arrow 2%

National Average
$39,000

Entry-Level
up arrow 9%

Skills That Affect Account Service Representative Salaries

Account Management
up arrow 20%

Sales
up arrow 18%

Insurance
up arrow 3%

National Average
$39,000

Customer Service
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 26 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
23%
10-19 years
18%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 74%
vision benefits Vision: 61% employee benefits None: 14%
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