Account Specialist Salary
Job Description for Account Specialist
The account specialist contacts potential customers, handles the needs of existing customers, and closes sales. Their main task is to provide support for the specific region to which they are assigned, contacting customers, creating price quotes, and accepting and processing new orders. Account specialists work directly with external customers on a daily basis and provide direct support to the sales department. Their day-to-day responsibilities vary, but typical tasks include seeking out and contacting potential customers, requesting and scheduling sample product orders, coordinating customer meetings, cold calling, generating sales leads, receiving new purchase orders, and reviewing orders. Account specialists must also develop new customer contacts and sales opportunities.Read More...
Individuals in this position generally work full time during regular business hours and report to a sales manager. Some travel may be necessary to visit new and existing clients, performing pitches, conducting product demonstrations, and resolving order issues. Overtime or work outside normal business hours may be required as well, depending on the needs of the employer and clients.
A bachelor's degree and at several years' experience in a sales environment are generally the minimum requirement for this position. Excellent written and oral communication skills, organizational and multitasking skills, and extensive product knowledge are needed as well. Proficiency with basic computer programs are needed as well.
Account Specialist Tasks
- Provides feedback on market to organizations for sales forecasting.
- Solicits and maintains contact with current and prospect key accounts.
- Resolves customer problems, recommends modifications to products/services, and coordinates sales negotiation between customers and organization.
Common Career Paths for Account Specialist
While Account Specialists do not often become Financial Analysts, the job pays $55K per year on average. Becoming an Administrative Assistant is, more often than not, the most common role that Account Specialists move into when they're ready for the next step in their career. A median salary for an Administrative Assistant is $31K. Another frequent advance is for Account Specialists to assume an Account Manager role; in this role, workers often take home $50K.
Assistant Account Manager Job Listings
Search for more jobs:
Popular Employer Salaries for Account Specialist
Popular Skills for Account Specialist
Account Specialists report using a deep pool of skills on the job. Most notably, facility with Sales and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 30 percent and 3 percent, respectively. Skills that pay less than market rate include Accounts Payable, Accounts Receivable, and Billing. A tool kit that includes Customer Service also typically contains Microsoft Excel and Microsoft Office. Most people who know Customer Relationship Management also know Microsoft Office.
Pay by Experience Level for Account Specialist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Relatively untried employees who have less than five years' experience have a median salary of $39K. Those who have been around for five to 10 years can expect to take home more — $42K on average. Account Specialists see a median salary of $41K after reaching one to two decades on the job. Account Specialists who have spent more than 20 years on the job report earning a significantly higher median of $47K.
Pay Difference by Location
With a pay rate for Account Specialists that is 32 percent greater than the national average, Chicago offers a comfortable salary for those in this profession. Account Specialists can also look forward to large paychecks in cities like Philadelphia (+29 percent), San Diego (+26 percent), Boston (+26 percent), and Washington (+19 percent). The lowest-paying market is Portland, which sits 12 percent below the national average. Employers also pay below the national average in Louisville (8 percent lower) and Minneapolis (5 percent lower).
Related Job Salaries
Key Stats for Account Specialist
Rated 4 out of 5
based on 109 votes.