For Account Specialists, higher-than-average salaries can be found at R.R. Donnelley & Sons Company, where the average employee brings in around $71K relative to the national average of $44K per year for those in this line of work. This overview is based on answers to PayScale's salary questionnaire.
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$30,966 - $61,935
(Median)
$31K
$44K
$62K
MEDIAN: $43,851
10%
50%
90%

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$11.82 - $21.28
(Median)
$12
$16
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,966 - $61,935  
   
Bonus
$483.79 - $10,193  
Profit Sharing
$244.68 - $3,702  
Commission
$0.00 - $14,681  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,759 - $59,431  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 384
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$11.82 - $21.28  
   
Overtime
$15.52 - $36.71  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$483.79 - $10,193  
   
Commission
$0.00 - $14,681  
Profit Sharing
$244.68 - $3,702  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,759 - $59,431  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 296
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Job Description for Account Specialist

The account specialist contacts potential customers, handles the needs of existing customers, and closes sales. Their main task is to provide support for the specific region to which they are assigned, contacting customers, creating price quotes, and accepting and processing new orders. Account specialists work directly with external customers on a daily basis and provide direct support to the sales department. Their day-to-day responsibilities vary, but typical tasks include seeking out and contacting potential customers, requesting and scheduling sample product orders, coordinating customer meetings, cold calling, generating sales leads, receiving new purchase orders, and reviewing orders. Account specialists must also develop new customer contacts and sales opportunities.

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Account Specialist Tasks

  • Resolves customer problems, recommends modifications to products/services, and coordinates sales negotiation between customers and organization.
  • Solicits and maintains contact with current and prospect key accounts.
  • Provides feedback on market to organizations for sales forecasting.

Common Career Paths for Account Specialist


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Though not the most common occurrence, Account Specialists sometimes become Financial Analysts, where the average income is $55K per year. Becoming an Administrative Assistant is, more often than not, the most common role that Account Specialists move into when they're ready for the next step in their career. A median salary for an Administrative Assistant is $31K. Another frequent advance is for Account Specialists to assume an Account Manager role; in this role, workers often take home $50K.

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Popular Employer Salaries for Account Specialist

Popular Skills for Account Specialist


Account Specialists report using a large range of skills on the job. Most notably, facility with Sales and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 27 percent and 4 percent, respectively. Skills that seem to negatively impact pay include Accounts Payable, Accounts Receivable, and Billing. The majority of those who know Customer Relationship Management also know Microsoft Office. Most people experienced in Customer Service also know Microsoft Excel and Microsoft Office.

Pay by Experience Level for Account Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The median compensation for relatively untried workers is $39K; in the five-to-10 year group, it's higher at around $42K. After working for 10 to 20 years, Account Specialists make a median salary of $41K. Survey participants who have worked for more than two decades report bringing in $48K on average.

Pay Difference by Location

National Average: $39,833

Larger city markers indicate a job is popular in that location.

Chicago offers some of the highest pay in the country for Account Specialists, 35 percent above the national average. Account Specialists will also find cushy salaries in Philadelphia (+31 percent), Boston (+28 percent), San Diego (+27 percent), and Los Angeles (+24 percent). Trailing the national average by 11 percent, Portland is the market with the smallest paychecks. Minneapolis and Louisville are a couple other places where companies are known to pay below the median — salaries tend to be 7 percent less than the median.

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Experience Affects Account Specialist Salaries




National Average
$40,000


Skills That Affect Account Specialist Salaries

Sales
up arrow 27%

Customer Relationship Management (CRM)
up arrow 4%

Account Management
up arrow 3%

Data Analysis
up arrow 1%

Customer Service Metrics
up arrow 1%

National Average
$40,000

Microsoft Excel
up arrow 1%

Microsoft Office
up arrow 2%

Customer Service
up arrow 3%

Billing
up arrow 6%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 104 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
10%
1-4 years
49%
5-9 years
19%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 78%
medical benefits
Vision: 63%
dental benefits
None: 13%
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