Accounts receivable analysts are responsible for monitoring all aspects of the collection of outstanding debts owed to the company. They maintain records on account activity, as well as review current accounts for unpaid amounts and determine what course of action to take based on a variety of factors such as age, amount of debt, and the customer’s history. They may interact with customers directly resolving outstanding debt or billing issues, including in evaluating the likelihood of (or a timeline for) repayment. Accounts receivable analysts also communicate frequently with management to update them on cash flow issues; cash flow is a key aspect of business management, and accounts receivable analysts are responsible for the ground level of the process to maintain incoming money.
Accounts Receivable Analyst Tasks
Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
Preparing statements to credit department if customer fails to respond.
Locate and notify customers of delinquent accounts by mail or telephone.