An administrative supervisor holds a management position for a company with many employees. Generally, administrative supervisors provide oversight and direction to clerical employees who work entry-level or mid-level jobs.
Administrative supervisors act as a resource and mentor for employees, providing guidance and discipline as needed. They also work with other managers to coordinate administrative personnel's activities and manage daily workflow. Administrative supervisors work in a variety of settings, such as hospitals, employment or payroll services organizations, client services programs, and other large businesses that deal with the public. This is typically a full-time job that takes place in an office setting, although overtime may be required depending on the needs of the employer.
Administrative supervisors must have clerical and supervisory experience to understand the job requirements of those they manage and efficiently direct them in their duties. Generally, these supervisors must have at least a high school diploma or equivalent, although additional education may be required or preferred. At least five years' experience in a related setting is needed as well. For example, an administrative supervisor at a hospital may need at least five years of experience in the medical field, including a nursing degree and experience working as a nurse; an administrative supervisor at an accounting firm would need five years of experience working in some capacity in accounting. These positions do not generally require a college degree except in a hospital or related health care facility, which usually requires at least a bachelor’s degree.
Administrative Supervisor Tasks
Supervise and coordinate administrative support staff; monitor and prioritize work flow and schedules.
Coordinate office organization; supplies, budgets, bookkeeping and records management.
Acts as a liaison to management to resolve issues, output quality and work deadlines.
Assist in hiring, training in company policies and procedures and evaluating staff.