Administrator assistants provide clerical support in a business and complete a variety of administrative tasks as needed. They help managers by coordinating operations and monitoring results. They also prepare reports, create schedules, conduct research, and provide analysis for the administrator and other team members. They must provide documentation frequently and need to have a working knowledge of database and other relevant software.
Administrator assistants typically work during regular business hours, although they may be required to work extra hours depending on the needs of the company and projects. One of their main responsibilities is to review and update departmental policies to ensure strict compliance with company procedures. They train and supervise staff to report developments to the administrators in their department. They also monitor personnel activity and provide help and redirect efforts to promote a safe working environment.
An associate's or bachelor's degree is needed for this position. Additional years of experience in a similar position plus business or information technology certifications are preferred. Administrator assistants must have advanced knowledge of business and information technology system methodologies. They also must be excellent team players, work well under strict deadlines, be self-directed and be highly motivated to solve problems. They need to be proficient using a personal computer and basic office software. Administrator assistants must have multitasking skills, the physical mobility to perform office-related duties, and strong oral and written communications skills.
Administrator Assistant Tasks
- Assist with payroll operations, as needed.
- Type correspondence, compile data for expense and payroll reports.
- Perform basic benefits, retirement plan and human resources activities.
- Answer phones, greet visitors and respond to employee questions and requests.
- Maintain employees' payroll and benefit documentation and electronic files.