Admissions officers are responsible for coordinating admissions-related efforts for their organization. They are in charge of student recruitment activities, and one of their main responsibilities is responding to prospect student inquiries in a prompt and professional manner. In addition, admissions officers interview students to identify personal and educational goals. They provide important information regarding the institution, as well as possible program choices. Admissions officers also assist students in the application process and direct them to departments, programs, and other resources. They follow up with individuals to provide ongoing support and resources as needed. They may also help in the development of marketing campaigns and promotion materials to increase institution awareness. Generally, admissions officers report their progress to the admissions manager in their department.
One of the admissions officer's main tools is a personal computer to keep an accurate record of their interactions and personal data of prospective applicants. Admissions officers create regular reports and suggest changes to recruitment practices. They also help with evaluating academic transcripts, as well as complete administrative tasks such as distributing materials, collecting admission documents, and verifying admissions requirements. They travel to different sites for admissions events and informational sessions, as well as assist with event planning and off-campus outreach. In all tasks, admissions officers must follow institutional procedures to ensure privacy and confidentiality at every step of the admissions process.
A bachelor's degree in a relevant field is usually required for this position. Previous experience in an admissions and/or customer-service role may be preferred. Admissions officers must be highly organized and pay strong attention to detail. They should possess excellent communication skills to interact with a variety of prospective candidates.
Admissions Officer Tasks
Review student applications and make admissions decisions based on established criteria.
Establish relations with alumni to help with recruitment.
Travel to schools, career fairs, and other events to promote school and meet with prospective students.
Identify students interested in applying, answer questions about application procedures, and provide information on college programs and services.