An admissions representative scouts out new students and helps them to enroll in an educational environment. An admissions representative may be present in a K-12 environment, a preschool, or a higher education institution.
The admissions representative may contact students who have shown interest in the school in order to convince them why this institution is the best choice. Prospective student interviews may be administered by the admissions representative in order to ensure that the student is a good fit for the educational institution. In a highly competitive school, the admissions representative may have to use discretion in order to help suggest students who are most suitable for enrollment. Once the students are enrolled, the representative may also help to get the students oriented. The representative may have to meet minimum recruitment goals in order to succeed in this job. Much of the job is done in an office, though campus tours may be administered by the admissions representative. The representative may also be required to travel to represent the institution at fairs or at other events. Since this position is important for the representation of the school, it is important to uphold strong standards of professionalism.
Generally, a minimum of an associate’s degree or a bachelor’s degree is needed. Strong communication and presentation skills are important in order to succeed at this job. A combination of in-person, telephone, and email methods of communication will need to be used. Computer skills, including being proficient with Microsoft Office, is often needed. Experience with customer service in various areas will also come in handy.
Admissions Representative Tasks
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff or department.
Assist in course registration and planning.
Provide outreach to students in danger of not completing degree requirements and identify at-risk scenarios.
Assist students in understanding and reaching degree requirements.
Assess method of payment for services, initiate processing, may refer to specialist for financial options.