Airline Reservation Agent Salary
The average rate for an Airline Reservation Agent is $19.65 per hour.
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$20,516 - $61,072|
|Hourly Rate||$10.06 - $29.87|
|Overtime||$1.53 - $44.04|
|Total Pay (||$20,516 - $61,072|
Job Description for Airline Reservation Agent
Airline reservation agents are the voices of the airlines, and offer top-rate customer service and assist customers in making their travel arrangements. These reservation agents must take numerous calls each day and help the person make their arrangements quickly and efficiently, and knowledge of the airlines rules and policies is essential for the position.Read More...
Airline reservation agents must be able to quickly and confidently navigate a computer and their airline's software. The ability to multi-task, particularly talking on the phone while navigating the computer, is important, and accurately inputting data and reporting information is essential. They must be able to work at a fast pace while articulately conveying information to clients in order to succeed.
A high school diploma or GED and at least eighteen or twenty-one years of age may be required for this position, and agents must also pass the training offered by the airline for its computer systems and meet and maintain other particular requirements. Many airlines require at least one year of prior customer service experience. The abilities to sit for long periods of time and speak clearly and professionally are important in this position, and some agents may be required to pass background checks in order to handle clients' credit card information. Those in this position generally work in busy call centers for eight hours per day, and most of that time is spent on the computer and talking to clients.
Pay by Experience Level for Airline Reservation Agent
Pay by Experience for an Airline Reservation Agent has a positive trend. An entry-level Airline Reservation Agent with less than 5 years of experience can expect to earn an average total compensation of $25,000 based on 20 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Airline Reservation Agent with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 19 salaries. An experienced Airline Reservation Agent which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $50,000 based on 12 salaries. An Airline Reservation Agent with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 7 salaries.
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Key Stats for Airline Reservation Agent
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