Apple Genius Salary

The average pay for an Apple Genius is $18.62 per hour. A skill in Apple OS X is associated with high pay for this job. Most people move on to other jobs if they have more than 10 years' experience in this field. For the first five to ten years in this position, wages increase steeply, but any additional experience does not have a big effect on pay.

$30,000 - $55,481
(Median)
$30K
$44K
$55K
MEDIAN: $44,044
10%
50%
90%

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$13.70 - $25.03
(Median)
$14
$19
$25
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,000 - $55,481  
   
Bonus
$0.00 - $1,036  
Commission
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,983 - $54,058  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 29
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.70 - $25.03  
   
Overtime
$19.37 - $38.05  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $1,036  
   
Commission
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,983 - $54,058  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 146
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Job Description for Apple Genius

An Apple Genius provides technical support to customers in an Apple Store, which is a retail environment. This position requires face to face interaction with customers, and some of the problems will be expected to be solved in front of the customer. Usually, appointments are scheduled, so that the Apple Genius is working with one customer at a time. However, at times it may be necessary to provide assistance to multiple people simultaneously. Therefore, the ability to work well under pressure is important, as are strong customer service skills.

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Apple Genius Tasks

  • Determine whether repairs can be done or a replacement is needed.
  • Diagnose product issues immediately, explaining situations with patience and empathy.
  • Provide insightful advice and friendly, hands-on technical support to Apple customers.
  • Offer solutions to quickly get users up and running again.

Apple Genius Job Listings

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Popular Skills for Apple Genius

Related Job Salaries

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Experience Affects Apple Genius Salaries

Mid-Career
up arrow 18%

Experienced
up arrow 18%

National Average
$41,000

Entry-Level
up arrow 5%

Skills That Affect Apple Genius Salaries

Apple OS X
up arrow 13%

Software Knowledge
up arrow 5%

Computer Hardware Technician
up arrow 4%

Customer Service
up arrow 3%

National Average
$41,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
3%
1-4 years
59%
5-9 years
31%
10-19 years
6%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 86%
medical benefits
Vision: 82%
dental benefits
None: 10%
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