Application Support Specialist Salary

Application Support Specialists in the United States take home approximately $55K per year on average. The range in cash compensation to Application Support Specialists ($36K to $84K) includes potential earnings of $10K each from bonuses and profit sharing in exceptional cases. Geographic location and career duration each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Job satisfaction is reported as high by the vast majority of workers. Male Application Support Specialists are more prevalent than women among those who took the survey — 62 percent of professionals. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$39,629 - $83,860
$40K
$55K
$84K
MEDIAN: $54,975
10%
50%
90%

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$14.51 - $30.79
$15
$20
$31
MEDIAN: $19.96
10%
50%
90%

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$0$84K
Salary $39,629 - $83,860
Bonus $197.27 - $9,649
Profit Sharing $495.51 - $9,269
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,322 - $84,097
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 539
Hourly Data $0$45
Hourly Rate $14.51 - $30.79
Overtime $20.80 - $45.57
Annual Data $0$84K
Bonus $197.27 - $9,649
Profit Sharing $495.51 - $9,269
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,322 - $84,097
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 192

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.
  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.

Common Career Paths for Application Support Specialist


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Application Support Specialists' salaries may rise greatly for those who assume a higher-end position such as an Information Technology Project Manager. The average Information Technology Project Manager brings home $86K per year.

Application Support Specialist Job Listings

Popular Skills for Application Support Specialist


Survey participants wield an impressively varied skill set on the job. Most notably, facility with System Administration, Project Management, and Microsoft SQL Server are correlated to pay that is significantly above average, leading to increases of 24 percent, 17 percent, and 13 percent, respectively. Skills that seem to negatively impact pay include Microsoft Sharepoint Server, Microsoft Office, and Microsoft Active Directory. Most people who know Information Technology Support also know Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Pay by Experience for an Application Support Specialist has a positive trend. An entry-level Application Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $48,000 based on 429 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Application Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $58,000 based on 201 salaries. An experienced Application Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $65,000 based on 147 salaries. An Application Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $73,000 based on 49 salaries.

Pay Difference by Location

31%

26%

24%

21%

19%

14%

2%

-11%

National Average: $51,501

Larger city markers indicate a job is popular in that location.

For those looking to make money, Application Support Specialists in San Francisco enjoy an exceptional pay rate, 47 percent above the national average. Application Support Specialists will also find cushy salaries in New York (+31 percent), Richmond (+28 percent), Denver (+26 percent), and Atlanta (+24 percent). Falling short of the national average by 14 percent, the area with the worst salaries is Baton Rouge. Employers also pay below the national average in Orlando (13 percent lower) and Seattle (11 percent lower).

Application Support Specialist Reviews

Q: What is it like working as an Application Support Specialist?

Application Support Specialist in Johannesburg:
"Advanced Laboratory Technical Specialist."
Pros: Planning executing and analysing laboratory experiments and data associated with them. Proposing remedial actions to production problems.
Cons: No financial reward for the technical abilities and contributions.

Application Support Specialist in Columbia:
"Provide support for specific applications."
Pros: Helping solve software related issues and providing great service to the users that are experiencing issues.
Cons: Not very team oriented. Not much support when problems arise that don't occur often. Working with time sensitive people that hold you responsible for their own lack of computer knowledge.

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

Related Job Salaries

Key Stats for Application Support Specialist

Gender

Female
38 %
Male
62 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 129 votes.
Less than 1 year
7%
1-4 years
45%
5-9 years
22%
10-19 years
18%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Application Support Specialist Salaries

▲43%

▲27%

▲13%

National Average
$52,000

▼6%

Skills That Affect Application Support Specialist Salaries

System Administration
▲24%

Project Management
▲17%


SQL
▲7%

UNIX
▲4%


Software Knowledge
▼0%

National Average
$52,000





Microsoft Active Directory
▼4%


Microsoft Sharepoint Server
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 129 votes.

Gender

Female
38 %
Male
62 %

Years of Experience

Less than 1 year
7%
1-4 years
45%
5-9 years
22%
10-19 years
18%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 77%
vision benefits
Vision: 67%
no benefits
None: 11%
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