Median pay for Application Support Specialists in the United States is around $55K annually. The range in cash compensation to Application Support Specialists ($36K to $83K) includes potential earnings of $9K each from bonuses and profit sharing in exceptional cases. Location is the biggest factor affecting pay for this group, followed by experience level. Job satisfaction is high and work is enjoyable for most Application Support Specialists. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$39,754 - $82,737
$40K
$55K
$83K
MEDIAN: $54,737
10%
50%
90%

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$14.43 - $30.40
$14
$20
$30
MEDIAN: $20.04
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$39,754 - $82,737  
   
Bonus
$201.00 - $9,139  
Profit Sharing
$300.00 - $9,139  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,412 - $82,725  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 524
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.43 - $30.40  
   
Overtime
$21.37 - $43.44  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$201.00 - $9,139  
   
Profit Sharing
$300.00 - $9,139  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,412 - $82,725  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 191

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.
  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.

Common Career Paths for Application Support Specialist


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For Application Support Specialists, progressing to an Information Technology Project Manager role may result in a significant raise. On average, an Information Technology Project Manager can earn $86K annually.

Application Support Specialist Job Listings

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Popular Skills for Application Support Specialist


Survey takers working as Application Support Specialists report using a large range of professional skills. Most notably, facility with System Administration, Project Management, and Microsoft SQL Server are correlated to pay that is significantly above average, leading to increases of 24 percent, 17 percent, and 11 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Microsoft Office, Microsoft Sharepoint Server, and Customer Service. Those familiar with Information Technology Support also tend to know Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Application Support Specialists, more experience generally translates to higher pay. The average worker who claims fewer than five years of experience earns around $48K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $58K. Application Support Specialists bring in $65K after working for 10 to 20 years. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $74K, which is substantially larger than the medians reported by folks with fewer years on their resumes.

Pay Difference by Location

National Average: $51,542

Larger city markers indicate a job is popular in that location.

For those looking to make money, Application Support Specialists in San Francisco enjoy an exceptional pay rate, 38 percent above the national average. Application Support Specialists can also look forward to large paychecks in cities like New York (+35 percent), San Diego (+27 percent), Philadelphia (+26 percent), and Denver (+24 percent). Those in the field find the lowest salaries in Orlando, 13 percent below the national average. Not at the bottom but still paying below the median are employers in Seattle and Charlotte (12 percent lower and 11 percent lower, respectively).

Application Support Specialist Reviews

Q: What is it like working as an Application Support Specialist?

Application Support Specialist in Columbia:
"Provide support for specific applications."
Pros: Helping solve software related issues and providing great service to the users that are experiencing issues.
Cons: Not very team oriented. Not much support when problems arise that don't occur often. Working with time sensitive people that hold you responsible for their own lack of computer knowledge.

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

Related Job Salaries

Key Stats for Application Support Specialist

Gender

Female
41 %
Male
59 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 121 votes.
044
Less than 1 year
6%
1-4 years
45%
5-9 years
24%
10-19 years
18%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Application Support Specialist Salaries




National Average
$52,000


Skills That Affect Application Support Specialist Salaries

System Administration
up arrow 24%

Project Management
up arrow 17%


Microsoft Active Directory
up arrow 7%

SQL
up arrow 6%

UNIX
up arrow 4%


Software Knowledge
0%

National Average
$52,000





Microsoft Sharepoint Server
up arrow 7%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 121 votes.

Gender

Female
41 %
Male
59 %

Years of Experience

Less than 1 year
6%
1-4 years
45%
5-9 years
24%
10-19 years
18%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 79%
vision benefits
Vision: 68%
dental benefits
None: 11%
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