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Application Support Specialist Salary

Application Support Specialists in the United States can expect to earn an average of $52K per year. In the world of Application Support Specialists, overall income ranges from $35K near the bottom to $81K at the top; this can include more than $6K from bonuses and more than $5K from profit sharing in exceptional cases. Geographic location and career length each impact pay for this group, with the former having the largest influence. Men working as Application Support Specialists who took the survey just slightly outnumber women at 57 percent. Medical benefits are awarded to a large number, and most earn dental coverage. For the most part, Application Support Specialists enjoy their work and report high levels of job satisfaction. Participants in PayScale's salary questionnaire provided the particulars of this report.

$38,095 - $81,048
(Median)
$38K
$52K
$81K
MEDIAN: $51,937
10%
50%
90%

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$13.91 - $28.33
(Median)
$14
$19
$28
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$38,095 - $81,048  
   
Bonus
$0.00 - $5,899  
Profit Sharing
$100.00 - $4,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,801 - $80,889  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 687
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$13.91 - $28.33  
   
Overtime
$21.28 - $44.94  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,899  
   
Profit Sharing
$100.00 - $4,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,801 - $80,889  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 214

Find Out Exactly What You Should Be Paid

United States (change)


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Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.
  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

Common Career Paths for Application Support Specialist


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Many Application Support Specialists move into an Application Support Analyst role, which does not lead to a big boost in pay. Application Support Analysts on average bring in a similar salary to Application Support Specialists.

Application Support Specialist Job Listings

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Popular Skills for Application Support Specialist


Survey results show that Application Support Specialists use a fair number of skills. Most notably, skills in Systems Troubleshooting, SQL, Information Technology Support, and Microsoft SQL Server are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Customer Service and Troubleshooting. Those educated in Information Technology Support tend to be well versed in Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Application Support Specialists generally obtain higher compensation for more plentiful past experience. Those who have worked for fewer than five years take home a median salary of $46K, and workers with five to 10 years of experience earn a higher $52K on average. Application Support Specialists who work for 10 to 20 years in their occupation tend to earn about $65K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $74K.

Pay Difference by Location


With a pay rate for Application Support Specialists that is 40 percent greater than the national average, New York offers a comfortable salary for those in this profession. Application Support Specialists will also find cushy salaries in Houston (+24 percent), Chicago (+17 percent), Boston (+12 percent), and Denver (+11 percent). Those in the field find the lowest salaries in Orlando, 16 percent below the national average. Below-median salaries also turn up in Phoenix and San Diego (15 percent lower and 11 percent lower, respectively).

Application Support Specialist Reviews

What is it like working as an Application Support Specialist?

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

Related Job Salaries

United States (change)

Experience Affects Application Support Specialist Salaries




National Average
$51,000


Skills That Affect Application Support Specialist Salaries


Information Technology (IT) Support
up arrow 2%

SQL
up arrow 2%

Microsoft SQL Server
up arrow 2%

Software Knowledge
0%

National Average
$51,000

Product Support
up arrow 1%

Microsoft Office
up arrow 1%

Troubleshooting
up arrow 5%

Customer Service
up arrow 9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 182 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
4%
1-4 years
41%
5-9 years
28%
10-19 years
22%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 81%
vision benefits Vision: 67% employee benefits None: 9%
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