Application Support Specialist Salary

Application Support Specialists in the United States can expect to earn an average of $52K per year. Including potential for bonuses and profit sharing — peaking near $6K and $5K, respectively — total cash payment to Application Support Specialists can bottom out near $35K or peak near $81K depending on individual performance. Geographic location and years of experience each impact pay for this group, with the former having the largest influence. Men make up a slight majority of Application Support Specialists (55 percent) who responded to the survey. A large number report receiving medical coverage from their employers and most collect dental insurance. Most Application Support Specialists report high levels of job satisfaction. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$37,895 - $81,472

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$14.03 - $28.96

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$37,895 - $81,472  
   
Bonus
$0.00 - $5,960  
Profit Sharing
$191.89 - $4,534  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,685 - $81,469  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 693
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$14.03 - $28.96  
   
Overtime
$21.14 - $45.39  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $5,960  
   
Profit Sharing
$191.89 - $4,534  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,685 - $81,469  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 215
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Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.
  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

Common Career Paths for Application Support Specialist


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Application Support Specialists' salary tends to stay somewhat level for those who assume higher-end positions like Application Support Analyst. Median pay for Application Support Analysts is $54K.

Application Support Specialist Job Listings

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Popular Skills for Application Support Specialist


Application Support Specialists report using a pretty varied skill set on the job. Most notably, skills in Systems Troubleshooting, SQL, Microsoft SQL Server, and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Customer Service. Most people familiar with Information Technology Support also know Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Application Support Specialists who reported more years of relevant experience also reported higher earnings. Individuals who have worked for fewer than five years bring in approximately $46K on average. Those in the five-to-10 year range can expect an average that is only a touch bigger at $52K. The average pay reported by folks with 10 to 20 years of experience is around $64K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $74K.

Pay Difference by Location


Boston offers some of the highest pay in the country for Application Support Specialists, 55 percent above the national average. Application Support Specialists will also find cushy salaries in New York (+41 percent), Houston (+25 percent), Chicago (+16 percent), and Denver (+11 percent). Phoenix is the lowest-paying area, 11 percent south of the national average. Not at the bottom but still paying below the median are employers in San Diego and Miami (11 percent lower and 9 percent lower, respectively).

Application Support Specialist Reviews

What is it like working as an Application Support Specialist?

Application Support Specialist in Columbia:
"Provide support for specific applications."
Pros: Helping solve software related issues and providing great service to the users that are experiencing issues.
Cons: Not very team oriented. Not much support when problems arise that don't occur often. Working with time sensitive people that hold you responsible for their own lack of computer knowledge.

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

Related Job Salaries

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Experience Affects Application Support Specialist Salaries




National Average
$51,000


Skills That Affect Application Support Specialist Salaries


SQL
up arrow 3%

Microsoft SQL Server
up arrow 3%

Information Technology (IT) Support
up arrow 2%

Software Knowledge
0%

Product Support
0%

National Average
$51,000

Microsoft Office
up arrow 1%

Troubleshooting
up arrow 2%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 173 votes.

Gender

Female
45 %
Male
55 %

Years of Experience

Less than 1 year
3%
1-4 years
42%
5-9 years
28%
10-19 years
22%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 82%
vision benefits Vision: 68% employee benefits None: 9%
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