Application Support Specialist Salary

Pay for Application Support Specialists in the United States sits in the ballpark of $53K annually. With some bonuses approaching $6K and certain profit sharing proceeds approaching $9K, overall incomes of Application Support Specialists spread between $35K and $83K depending on individual performance. Residence is the biggest factor affecting pay for this group, followed by career duration. Most Application Support Specialists like their work and job satisfaction is high. Medical benefits are awarded to most, and a large number earn dental coverage. Women are just slightly outnumbered, with male Application Support Specialists making up 57 percent of survey respondents. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$38,366 - $82,295
(Median)
$38K
$53K
$82K
MEDIAN: $52,651
10%
50%
90%

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$14.30 - $29.11
(Median)
$14
$20
$29
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$38,366 - $82,295  
   
Bonus
$0.00 - $6,269  
Profit Sharing
$194.89 - $9,102  
Commission
$11,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,136 - $82,912  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 750
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$14.30 - $29.11  
   
Overtime
$22.56 - $46.23  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $6,269  
   
Commission
$11,750  
Profit Sharing
$194.89 - $9,102  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,136 - $82,912  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 243
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Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.
  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

Common Career Paths for Application Support Specialist


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Application Support Specialists who go on to become Application Support Analysts may see somewhat stagnant compensation. On average, an Application Support Analyst, an upper-level role, pays $55K.

Application Support Specialist Job Listings

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Popular Skills for Application Support Specialist


Application Support Specialists report using a large range of skills on the job. Most notably, facility with System Administration, Project Management, and Microsoft SQL Server are correlated to pay that is significantly above average, leading to increases of 26 percent, 18 percent, and 6 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Service. Those educated in Information Technology Support tend to be well versed in Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Application Support Specialists generally obtain higher compensation for more plentiful past experience. At career start (within the first five years), average income sits near $46K, and the average for folks who have worked for five to 10 years is only slightly higher at $53K. Application Support Specialists claiming one to two decades of experience make an estimated median of $64K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $76K.

Pay Difference by Location

National Average: $50,814

Larger city markers indicate a job is popular in that location.

Application Support Specialists in Boston, Philadelphia, and New York — all eastern cities in the United States — make more than the national average for those in this profession. They also represent the three highest-paid locations for Application Support Specialists in this country. With compensation 9 percent below the national average, Miami is not known for hefty paychecks and actually represents the lowest-paying market. Employers also pay below the national average in Austin (7 percent lower) and Seattle (6 percent lower).

Application Support Specialist Reviews

What is it like working as an Application Support Specialist?

Application Support Specialist in Columbia:
"Provide support for specific applications."
Pros: Helping solve software related issues and providing great service to the users that are experiencing issues.
Cons: Not very team oriented. Not much support when problems arise that don't occur often. Working with time sensitive people that hold you responsible for their own lack of computer knowledge.

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

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Experience Affects Application Support Specialist Salaries




National Average
$51,000


Skills That Affect Application Support Specialist Salaries

System Administration
up arrow 26%

Project Management
up arrow 18%



SQL
up arrow 3%

Information Technology (IT) Support
up arrow 2%

Troubleshooting
up arrow 1%

Software Knowledge
0%

Product Support
0%

National Average
$51,000

Microsoft Office
up arrow 3%

Customer Service
up arrow 4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 179 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
3%
1-4 years
43%
5-9 years
27%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 82%
medical benefits
Vision: 69%
dental benefits
None: 8%
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