Application Support Specialist Salary

Median pay for Application Support Specialists in the United States is around $52K annually. Total cash compensation to Application Support Specialists approaches anywhere from $35K on the lower end to $81K on the higher end; in exceptional cases, this can include more than $6K from bonuses and upwards of $5K from profit sharing. Career length is the biggest factor affecting pay for this group, followed by geography. Men make up a slight majority of Application Support Specialists (55 percent) who responded to the survey. Job satisfaction for Application Support Specialists is high. Medical benefits are awarded to most, and a large number earn dental coverage. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$37,925 - $81,100
(Median)
$38K
$52K
$81K
MEDIAN: $51,999
10%
50%
90%

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$14.00 - $28.91
(Median)
$14
$19
$29
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$37,925 - $81,100  
   
Bonus
$0.00 - $5,850  
Profit Sharing
$100.00 - $4,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,653 - $81,038  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 681
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$14.00 - $28.91  
   
Overtime
$21.14 - $45.39  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $5,850  
   
Profit Sharing
$100.00 - $4,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,653 - $81,038  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 212
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Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.
  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

Common Career Paths for Application Support Specialist


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Application Support Specialists who transition into an upper level Application Support Analyst position will not necessarily make much more than they do in their current role. The average Application Support Analyst makes $54K a year.

Application Support Specialist Job Listings

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Popular Skills for Application Support Specialist


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Systems Troubleshooting, SQL, Microsoft SQL Server, and Information Technology (IT) Support are correlated to pay that is above average. At the other end of the pay range are skills like Customer Service. Most people who know Information Technology Support also know Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


In general, experience and pay appear to be strongly linked; those with more experience usually bring in higher incomes. People who have worked for fewer than five years earn around $46K, and folks with five to 10 years of experience see a modestly higher median of $52K. Application Support Specialists with one to two decades of relevant experience report an average salary of approximately $64K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $74K.

Pay Difference by Location


Surpassing the national average by 41 percent, Application Support Specialists in New York receive some of the highest pay in the country. Application Support Specialists can also look forward to large paychecks in cities like Houston (+25 percent), Chicago (+16 percent), Denver (+13 percent), and Boston (+12 percent). Phoenix is the lowest-paying area, 15 percent south of the national average. Below-median salaries also turn up in Orlando and Miami (12 percent lower and 9 percent lower, respectively).

Application Support Specialist Reviews

What is it like working as an Application Support Specialist?

Application Support Specialist in Columbia:
"Provide support for specific applications."
Pros: Helping solve software related issues and providing great service to the users that are experiencing issues.
Cons: Not very team oriented. Not much support when problems arise that don't occur often. Working with time sensitive people that hold you responsible for their own lack of computer knowledge.

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

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Experience Affects Application Support Specialist Salaries




National Average
$51,000


Skills That Affect Application Support Specialist Salaries


Information Technology (IT) Support
up arrow 3%

SQL
up arrow 3%

Microsoft SQL Server
up arrow 3%

Software Knowledge
up arrow 1%

Product Support
0%

National Average
$51,000

Microsoft Office
up arrow 1%

Troubleshooting
up arrow 2%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 173 votes.

Gender

Female
45 %
Male
55 %

Years of Experience

Less than 1 year
4%
1-4 years
41%
5-9 years
28%
10-19 years
22%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 81%
vision benefits Vision: 68% employee benefits None: 9%
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