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Application Support Specialist Salary

Median pay for Application Support Specialists in the United States lies in the neighborhood of $52K annually. Total cash compensation to Application Support Specialists approaches anywhere from $35K on the lower end to $80K on the higher end; in exceptional cases, this can include more than $6K from bonuses and upwards of $4K from profit sharing. Geographic location is the biggest factor affecting pay for this group, followed by experience level. Most report receiving medical coverage from their employers and a large number collect dental insurance. Men working as Application Support Specialists who took the survey just slightly outnumber women at 57 percent. Most Application Support Specialists like their work and job satisfaction is high. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
$37,632 - $80,701
(Median)
$38K
$52K
$81K
MEDIAN: $52,074
10%
50%
90%

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$13.98 - $27.56
(Median)
$14
$19
$28
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$37,632 - $80,701  
   
Bonus
$0.00 - $6,033  
Profit Sharing
$192.19 - $3,606  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,610 - $80,474  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 681
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$13.98 - $27.56  
   
Overtime
$18.34 - $44.08  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $6,033  
   
Profit Sharing
$192.19 - $3,606  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,610 - $80,474  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 191
United States (change)

Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.
  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

Application Support Specialist Job Listings

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Popular Skills for Application Support Specialist


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Systems Troubleshooting, Information Technology Support, SQL, and Microsoft SQL Server are correlated to pay that is above average. Those listing Customer Service as a skill should be prepared for drastically lower pay. Most people skilled in Information Technology Support are similarly competent in Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. The average inexperienced worker earns $46K, and someone who has worked for five to 10 years can expect a bigger median salary of $52K. On average, Application Support Specialists make $65K following one to two decades on the job. Application Support Specialists with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $71K.

Pay Difference by Location


For Application Support Specialists, New York provides a pay rate that is 42 percent greater than the national average. Application Support Specialists can also look forward to large paychecks in cities like Richmond (+30 percent), Houston (+21 percent), Chicago (+15 percent), and Denver (+13 percent). Application Support Specialists in Orlando make 20 percent less than the national average, proving that location is a major factor in pay. A couple other locations with smaller-than-average paychecks include Phoenix (15 percent lower) and Atlanta (11 percent lower).

Application Support Specialist Reviews

What is it like working as an Application Support Specialist?

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

Related Job Salaries

Experience Affects Application Support Specialist Salaries




National Average
$51,000


Skills That Affect Application Support Specialist Salaries


Information Technology (IT) Support
up arrow 4%

SQL
up arrow 3%

Microsoft SQL Server
up arrow 1%

Software Knowledge
0%

National Average
$51,000

Microsoft Office
up arrow 1%

Product Support
up arrow 1%

Customer Service
up arrow 25%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 177 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
4%
1-4 years
39%
5-9 years
28%
10-19 years
23%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 81%
vision benefits Vision: 68% employee benefits None: 8%