The average Application Support Specialist in the United States earns approximately $54K per year. Including potential for bonuses and profit sharing — peaking near $8K and $9K, respectively — total cash payment to Application Support Specialists can bottom out near $36K or peak near $82K depending on individual performance. Geography and career length each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and most collect dental insurance. Men make up the majority of Application Support Specialists (60 percent) survey respondents. Job satisfaction is reported as high by the vast majority of workers. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$39,149 - $82,406
(Median)
$39K
$54K
$82K
MEDIAN: $53,996
10%
50%
90%

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$14.31 - $29.88
(Median)
$14
$20
$30
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$39,149 - $82,406  
   
Bonus
$200.27 - $7,603  
Profit Sharing
$198.66 - $9,173  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,052 - $82,336  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 508
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.31 - $29.88  
   
Overtime
$21.62 - $42.92  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$200.27 - $7,603  
   
Profit Sharing
$198.66 - $9,173  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,052 - $82,336  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 194
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Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.
  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

Common Career Paths for Application Support Specialist


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Application Support Specialists' salaries may rise greatly for those who assume a higher-end position such as an Information Technology Project Manager. The average Information Technology Project Manager brings home $86K per year.

Application Support Specialist Job Listings

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Popular Skills for Application Support Specialist


Survey results imply that Application Support Specialists deploy a substantial tool kit of skills at work. Most notably, facility with System Administration, Project Management, and Microsoft SQL Server are correlated to pay that is significantly above average, leading to increases of 25 percent, 18 percent, and 10 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Microsoft Office, Microsoft Sharepoint Server, and Customer Service. Those educated in Information Technology Support tend to be well versed in Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Application Support Specialists generally obtain higher compensation for more plentiful past experience. The average inexperienced worker earns $48K, and someone who has worked for five to 10 years can expect a bigger median salary of $56K. People with 10 to 20 years of experience make an average of about $65K in this role. Old hands who claim more than two decades on the job enjoy average earnings of $75K.

Pay Difference by Location

National Average: $51,177

Larger city markers indicate a job is popular in that location.

Houston is home to an above-average pay rate for Application Support Specialists, 46 percent higher than the national average. Application Support Specialists will also find cushy salaries in New York (+27 percent), San Diego (+24 percent), Boston (+19 percent), and Minneapolis (+14 percent). Trailing the national average by 13 percent, Orlando is the market with the smallest paychecks. Employers also pay below the national average in Miami and Seattle (10 percent lower).

Application Support Specialist Reviews

What is it like working as an Application Support Specialist?

Application Support Specialist in Columbia:
"Provide support for specific applications."
Pros: Helping solve software related issues and providing great service to the users that are experiencing issues.
Cons: Not very team oriented. Not much support when problems arise that don't occur often. Working with time sensitive people that hold you responsible for their own lack of computer knowledge.

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

Related Job Salaries

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Experience Affects Application Support Specialist Salaries




National Average
$51,000


Skills That Affect Application Support Specialist Salaries

System Administration
up arrow 25%

Project Management
up arrow 18%


Microsoft Active Directory
up arrow 8%

SQL
up arrow 6%

UNIX
up arrow 4%

Systems Troubleshooting
up arrow 2%

Software Knowledge
0%

National Average
$51,000

Product Support
up arrow 1%

Information Technology (IT) Support
up arrow 2%

Troubleshooting
up arrow 2%



Microsoft Sharepoint Server
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 120 votes.

Gender

Female
40 %
Male
60 %

Years of Experience

Less than 1 year
6%
1-4 years
44%
5-9 years
25%
10-19 years
18%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 80%
medical benefits
Vision: 69%
dental benefits
None: 10%
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