Application Support Specialist Salary

Application Support Specialists in the United States can expect wages of $53K per year on average. Total cash compensation to Application Support Specialists approaches anywhere from $35K on the lower end to $83K on the higher end; in exceptional cases, this can include more than $6K from bonuses and upwards of $9K from profit sharing. Geography and career length each impact pay for this group, with the former having the largest influence. Women are just slightly outnumbered, with male Application Support Specialists making up 57 percent of survey respondents. For the most part, Application Support Specialists enjoy their work and report high levels of job satisfaction. A large number report receiving medical coverage from their employers and most collect dental insurance. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$38,366 - $82,295
(Median)
$38K
$53K
$82K
MEDIAN: $52,651
10%
50%
90%

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$14.30 - $29.11
(Median)
$14
$20
$29
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$38,366 - $82,295  
   
Bonus
$0.00 - $6,269  
Profit Sharing
$194.89 - $9,102  
Commission
$11,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,136 - $82,912  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 750
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$14.30 - $29.11  
   
Overtime
$22.56 - $46.23  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $6,269  
   
Commission
$11,750  
Profit Sharing
$194.89 - $9,102  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,136 - $82,912  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 243
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Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.
  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

Common Career Paths for Application Support Specialist


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For Application Support Specialists, career advancements do not tend to correlate with a rise in salary. On average, lower-level Application Support Specialists earn similar salaries to those in higher-end positions like Application Support Analyst.

Application Support Specialist Job Listings

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Popular Skills for Application Support Specialist


Application Support Specialists report using a deep pool of skills on the job. Most notably, facility with System Administration, Project Management, and Microsoft SQL Server are correlated to pay that is significantly above average, leading to increases of 26 percent, 18 percent, and 6 percent, respectively. At the other end of the pay range are skills like Customer Service. Most people familiar with Information Technology Support also know Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Application Support Specialists, more experience generally translates to higher pay. Survey participants with less than five years' experience report a median income of $46K, and earnings aren't much higher for respondents who have five to 10 years under their belts; respondents in the latter group report a median of just $53K. Application Support Specialists who work for 10 to 20 years in their occupation tend to earn about $64K. Survey participants who have worked for more than two decades report bringing in $76K on average.

Pay Difference by Location

National Average: $50,814

Larger city markers indicate a job is popular in that location.

Application Support Specialists can earn above-average salaries when they head east to Boston, Philadelphia, and New York, the three most well-paid cities in the country for Application Support Specialists. Falling short of the national average by 9 percent, the area with the worst salaries is Miami. Employers in Austin and Seattle also lean toward paying below-median salaries (7 percent lower and 6 percent lower, respectively).

Application Support Specialist Reviews

What is it like working as an Application Support Specialist?

Application Support Specialist in Columbia:
"Provide support for specific applications."
Pros: Helping solve software related issues and providing great service to the users that are experiencing issues.
Cons: Not very team oriented. Not much support when problems arise that don't occur often. Working with time sensitive people that hold you responsible for their own lack of computer knowledge.

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

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Experience Affects Application Support Specialist Salaries




National Average
$51,000


Skills That Affect Application Support Specialist Salaries

System Administration
up arrow 26%

Project Management
up arrow 18%



SQL
up arrow 3%

Information Technology (IT) Support
up arrow 2%

Troubleshooting
up arrow 1%

Software Knowledge
0%

Product Support
0%

National Average
$51,000

Microsoft Office
up arrow 3%

Customer Service
up arrow 4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 179 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
3%
1-4 years
43%
5-9 years
27%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 82%
medical benefits
Vision: 69%
dental benefits
None: 8%
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