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Application Support Specialist Salary

Application Support Specialists in the United States take home an average $52K annually. In the world of Application Support Specialists, overall cash allowance can occasionally include more than $6K from bonuses and, in some exceptional cases, $5K from profit sharing, causing incomes to vary widely between $35K and $80K. Residence is the biggest factor affecting pay for this group, followed by experience level. Male Application Support Specialists are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 57 percent of the field. Most report receiving medical coverage from their employers and a large number collect dental insurance. The majority of workers are highly satisfied with their job. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$37,994 - $80,627
(Median)
$38K
$52K
$81K
MEDIAN: $51,866
10%
50%
90%

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$13.94 - $28.70
(Median)
$14
$20
$29
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$37,994 - $80,627  
   
Bonus
$0.00 - $5,826  
Profit Sharing
$100.00 - $4,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,819 - $80,347  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 687
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$13.94 - $28.70  
   
Overtime
$21.32 - $44.84  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,826  
   
Profit Sharing
$100.00 - $4,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,819 - $80,347  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 217

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Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.
  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

Common Career Paths for Application Support Specialist


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For Application Support Specialists, career advancements do not tend to correlate with a rise in salary. On average, lower-level Application Support Specialists earn similar salaries to those in higher-end positions like Application Support Analyst.

Application Support Specialist Job Listings

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Popular Skills for Application Support Specialist


Application Support Specialists generally report applying a varied skill set to their work. Most notably, skills in Systems Troubleshooting, SQL, Information Technology Support, and Microsoft SQL Server are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Customer Service and Troubleshooting. Those proficient in Information Technology Support are, more often than not, also skilled in Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Application Support Specialists generally obtain higher compensation for more plentiful past experience. During their first five years in the workforce, individuals in this position earn $46K on average. Survey participants with five to 10 years under their belts see an only a slightly bigger average of $52K. After working for 10 to 20 years, Application Support Specialists make a median salary of $64K. Application Support Specialists who have spent more than 20 years on the job report earning a significantly higher median of $74K.

Pay Difference by Location


New York offers some of the highest pay in the country for Application Support Specialists, 42 percent above the national average. Application Support Specialists can also look forward to large paychecks in cities like Houston (+25 percent), Chicago (+17 percent), Boston (+12 percent), and Denver (+11 percent). Trailing the national average by 15 percent, Phoenix is the market with the smallest paychecks. Employers in San Diego and Miami also lean toward paying below-median salaries (11 percent lower and 9 percent lower, respectively).

Application Support Specialist Reviews

What is it like working as an Application Support Specialist?

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

Related Job Salaries

United States (change)

Experience Affects Application Support Specialist Salaries




National Average
$51,000


Skills That Affect Application Support Specialist Salaries


Information Technology (IT) Support
up arrow 3%

SQL
up arrow 3%

Microsoft SQL Server
up arrow 2%

Software Knowledge
0%

National Average
$51,000

Product Support
up arrow 1%

Microsoft Office
up arrow 1%

Troubleshooting
up arrow 6%

Customer Service
up arrow 8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 180 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
4%
1-4 years
41%
5-9 years
29%
10-19 years
22%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 81%
vision benefits Vision: 67% employee benefits None: 9%
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