Application systems analysts consult with management and help develop software to fit clients' needs. Application systems analyst must provide accurate, quality analyses of new program applications, as well as conduct testing, locate potential problems, and solve them in an efficient manner. Clients' needs may vary widely (for example, they may work in the medical field or in the securities industry), and staying up to date with software and technology trends in their field are essential.
Companies that require analysts are mostly in the fields of business, accounting, security, and scientific engineering. Application systems analysts work with other analysts and program designers, as well as managers and clients. These analysts generally work in an office setting, but there are exceptions when clients may need services at their office or home. Application systems analysts usually work full time, although they may need to work nights and weekends to resolve emerging issues or when deadlines approach; some companies may require analysts to be on call.
Analyst positions typically require at least a bachelor's degree in computer science or a related field, and a master's degree may be required. Previous information technology experience - preferably in a similar role - is required as well. Application systems analysts must have excellent communication skills, as they often work directly with clients and may be required to train other analysts. Flexibility, the ability to work well in teams, and the ability to work well with minimal supervision are also preferred traits.
Applications Systems Analyst Tasks
Analyze and route issues into the proper ticketing systems and update and close tickets in a timely manner.
Devise or modify procedures to solve problems considering computer equipment capacity and limitations.
Establish new users, manage access levels and reset passwords.
Conduct application testing and provide database management support.
Create and maintain documentation as necessary for operational and security audits.