Applications and Support Engineer Salary
Median pay for Applications and Support Engineers in the United States is around $70K annually. Final cash compensation to Applications and Support Engineers varies from around $48K to approximately $98K; choice pay grades include potential for bonuses and profit sharing as high as $10K and $9K, respectively. Residence is the biggest factor affecting pay for this group, followed by experience level. Men account for the majority of Applications and Support Engineers who responded to the questionnaire — 87 percent to be exact. Nearly all enjoy medical while most get dental coverage. Vision coverage is also available to a strong majority. The majority of Applications and Support Engineers claim high levels of job satisfaction.
Job Description for Applications and Support Engineer
An applications support engineer works with other members of an organization to ensure a satisfactory end-user experience for individuals using proprietary software.Read More...
At the beginning of projects, the applications support engineer must effectively communicate with clients to learn their core requirements and needs. Using that knowledge, the applications support engineer then performs a variety of tasks to ensure that the application is satisfactory. They develop a test plan and then coordinate the testing of the application; after receiving test results, the application support engineer works with software engineers to develop any necessary upgrades for the application. After any appropriate upgrades are implemented, the applications support engineer oversees the installation of the application and performs any additional needed testing. The applications support engineer is also responsible for ensuring that the application appropriately interacts with any necessary database or servers.
Aside from working on the application itself, the applications support engineer also writes technical documentation for users and other members of the application implementation team. Throughout this process, they must keep an open line of communications with the client. Additionally, the application support engineer may need to make a final report on the completion of the application.
Applications support engineers usually hold a bachelor's degree in computer science or a related field. To perform the functions of the job, the applications support engineer must be an effective communicator with excellent troubleshooting, database, and information technology (IT) skills.
Applications and Support Engineer Tasks
- Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
- Enter commands and verify proper system operation through observation to detect errors.
- Monitor the day to day performance of computers and computer systems.
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Pay by Experience Level for Applications and Support Engineer
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Applications and Support Engineers, experience does not seem to be a major factor in determining pay. Survey participants with less than five years' experience pocket $65K on average, but those with five to 10 years of experience enjoy a much bigger median of $75K. Applications and Support Engineers bring in $85K after working for 10 to 20 years. Applications and Support Engineers who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $88K.