Assistant account managers handle administrative duties for accounts, including follow-ups with customers. The main objective of an assistant account manager is to provide day-to-day support to other account managers and senior account executives. Additionally, the assistant account manager serves as the main internal point of contact for all projects to which they are assigned, managing daily operations for these specific customers, programs, and products. Their day-to-day responsibilities also include management and administration tasks related to customer contracts, in addition to acting as a liaison between the sales team and the customers. This is typically a full-time position in an office setting, although additional hours may be required in some businesses. Some outside travel to customer locations may also be required.
Assistant Account Manager Tasks
Resolves customer problems, recommends modifications to products/services, and coordinates sales negotiation between customers and organization.
Solicits and maintains contact with current and prospect key accounts.
Provides feedback on market to organizations for sales forecasting.