Assistant directors of financial aid are responsible for facilitating and providing administrative support to the director of financial aid of their organization. They are generally in charge of completing a variety of departmental tasks and providing report updates to the director, as well as coordinating and submitting financial aid paperwork and overseeing correct completion of financial aid documents. Other primary responsibilities include facilitating information of program requirements and deadlines, and provide responses to any written or verbal inquiries. They often lead a team of financial aid professionals to reach all department goals within specific time-frames.
These assistants help organize financial aid reports and attend meetings to suggest new ways to improve productivity and use fewer company resources. They must have strong analytical abilities and excellent interpersonal skills to communicate with financial aid seekers, their family members, and other community members, and they generally use a personal computer to keep track of clients, contributions, communication with financial backers, and disbursement documents. Those in this position must follow strict privacy procedures to avoid financial data loss and follow all regulations regarding financial aid eligibility.
Assistant directors of financial aid maintain accountability by following specific financial regulations and managing the implementation and use of electronic systems. They generally enter data into company databases and keep backups of all information, so problem-solving skills and close attention to detail are important. These assistants also provide guidance for benefits and payment assistance while leading and coordinating financial aid sessions to distribute the latest information, including financial tips and the newest application forms.
A bachelor's degree in business administration, financial aid operations, human resources management, or a related field is generally required for this position, and prior work experience in a relevant capacity is highly beneficial. Industry and leadership certifications are also helpful.
Assistant Director of Financial Aid Tasks
Act as point of contact for students, government, parents, and staff about financial aid.
Assist Director with day-to-day operations and special projects.
Track, analyze and explain the school's aid and disbursement portfolios.
Reconcile and explain financial discrepancies in local and federal systems.