Assistant Front Office Manager Salary
Assistant Front Office Managers in the United States can expect only a modest salary, with average pay of just $41K annually. Residence is the main element affecting pay for this group — the specific employer and years of experience are driving factors as well. Health benefits are not claimed by all — just over a fifth lack any form of coverage — but a strong majority have medical insurance, and the greater part have dental, too. Job satisfaction for Assistant Front Office Managers is high. The data for this synopsis comes from respondents who took the PayScale salary survey.
|Salary||$30,921 - $50,745|
|Bonus||$0.00 - $4,949|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$28,284 - $50,223|
|Hourly Rate||$11.30 - $19.82|
|Bonus||$0.00 - $4,949|
|Total Pay (||$28,284 - $50,223|
Job Description for Assistant Front Office Manager
The assistant front office manager acts as the face of the organization for customers, making initial in-person contact with guests and ensuring a superior level of service. The assistant front office manager helps the front office manager in all front office affairs, with duties that may include helping guests check in and out, addressing guest needs, ensuring that any problems are attended to quickly, coordinating staff activities, arranging schedules, resolving payment disputes, administering bookkeeping and financial functions, and interviewing prospective job applicants. Assistant front office managers typically work in a hospitality setting.Read More...
Success as an assistant front office manager requires strong communications skills, courtesy, and patience, as the job involves both satisfying guests and coordinating a potentially large work staff. Excellent organizational skills are essential as the assistant front office manager is often responsible for many operational and financial tasks. The assistant front office manager's hours may vary depending on the organization's hours of operation. They are often on their feet most of the day to address problems and to supervise staff.
Educational requirements for this position vary depending on the size and focus of the establishment, with smaller establishments potentially requiring a high school diploma or equivalent and larger establishments potentially requiring either an associate's or bachelor's degree in hotel management, hospitality, or business management. Experience in the hotel industry, especially in a management role, is helpful, as is at least five years of experience in other customer service-related positions.
Assistant Front Office Manager Tasks
- Direct front office efforts and resolve customer concerns.
- Assist in determining room rates and operating budgets.
- Inspect and maintain lodging rooms and public areas for cleanliness and presentation.
Common Career Paths for Assistant Front Office Manager
As Assistant Front Office Managers make advancements in their career path, their salaries may not change right away. For example, the higher-level Reservations Manager position pays around the same amount as the Assistant Front Office Manager job on average. Many Assistant Front Office Managers go on to become Front Office Managers or Office Managers despite the fact that median compensation in those roles is reportedly $3K lower and $1K lower, respectively.
Popular Employer Salaries for Assistant Front Office Manager
Fairmont Hotels and Resorts attracts talent by shelling out the biggest paychecks in the area — the median in that office is $44K.
Popular Skills for Assistant Front Office Manager
Survey takers who work as Assistant Front Office Managers report a focused set of job skills. Most notably, skills in Problem Solving, Operations Management, Scheduling, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Microsoft Office and Customer Service. Those educated in Customer Service tend to be well versed in Scheduling.
Pay by Experience Level for Assistant Front Office Manager
Pay by Experience for an Assistant Front Office Manager has a negative trend. An entry-level Assistant Front Office Manager with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 124 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Assistant Front Office Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $41,000 based on 81 salaries. An experienced Assistant Front Office Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 37 salaries. An Assistant Front Office Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $39,000 based on 10 salaries.
Pay Difference by Location
For Assistant Front Office Managers, busy Seattle offers a higher-than-average pay rate, 18 percent above the national average. Assistant Front Office Managers can also look forward to large paychecks in cities like Philadelphia (+16 percent), Washington (+16 percent), Los Angeles (+15 percent), and San Francisco (+14 percent). The smallest paychecks in the market, 15 percent south of the national average, can be found in Houston. Not at the bottom but still paying below the median are employers in Austin and Atlanta (15 percent lower and 8 percent lower, respectively).
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Key Stats for Assistant Front Office Manager
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