An assistant general manager, or AGM, is normally a subordinate to a general manager, who delegates tasks and gives the assistant a certain amount of managerial responsibility. The general manager may delegate based on personal preference or on company policy, but usually the assistant general manager is responsible for tasks such as schedule generation, day-to-day oversight of company procedures and operations, and some disciplinary actions. In addition, an AGM may be in charge of evaluating employees throughout the year, as well as hiring and training new employees as necessary.
Previous supervisory experience or managing experience is a must for assistant general managers, as these positions require experience communicating with subordinates. In addition, most AGMs must be able to work at a fast pace. They may be asked to manage a large amount of tasks, so organization and the ability to work quickly are required.
Assistant General Manager (AGM) Tasks
- Schedule employee shifts and administer payroll.
- Work to realize financial objectives by motivating staff and implementing marketing strategies.
- Supervise employees, making sure they follow regulations and meet customer service standards.