The assistant store manager is responsible for assisting with the day-to-day operations of their store. This includes scheduling, ordering and processing of merchandise, and managing employees. The assistant store manager will spend most of his or her time training employees, assisting customers, and organizing the store. In addition, they are responsible for assigning tasks and duties to employees and making sure those tasks are done on time. If the employees are not performing well, or sales are down for whatever reason, then it is the assistant store manager’s job to fix those aforementioned issues. This may be done by motivating and inspiring the employees to work hard to increase store sales; if sales are suffering for other reasons, then it is the assistant store manager’s job to look at inventory and make sure that it is up to par. This includes discontinuing slow selling products, organizing product displays, and researching new products that will bring in business. The assistant store manager has many responsibilities that must be done promptly and correctly. These duties include store closing and opening, handling of store cash, creating safety guidelines, and processing documents and reports. An assistant store manager generally needs to have prior retail experience, preferably in another management position, as well as strong communication, interpersonal, and organizational skills.
Assistant Store Manager Tasks
- Assist in overseeing the day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
- Manage and stock inventory at specified levels.
- Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
- Assist in managing the selection, training and development of staff; ensure monthly sales quota are met.