Assisted living administrators work in assisted living facilities and are responsible for deciding which people the facility can admit. They also have a variety of administrative duties, such as managing financial matters; this may include collecting debts and dealing with personal finances of those living in the facilities. Some of their work is managerial, such as screening/hiring new employees, reviewing staff performance, and overseeing day-to-day operations in general. Ultimately, their goal is to provide the best-possible service and ensure that their staff is doing the same.
As assisted care facilities require 24-hour maintenance, administrators' hours are often long. Rather than being structured regularly, hours are usually worked in shifts. Even when not working, assisted living administrators may have to remain on-call. They may have assistant administrators who handle small matters, report concerns to administrators, and manage the facility during the administrators' days off. The job is largely mental and requires constant interaction with workers, and they are typically employed by assisted living facilities to work indoors in a neutral office setting.
Depending on the state, administrators may be required to have a license from The National Association of Long Term Care Administrator Boards (NAB). A high school diploma is required apply for this license, as well as at least two years of work experience, at least one of which must be in a managerial role. Less work experience may be required if there are greater credentials, such as an Associate's or Bachelor's degree.
Assisted Living Administrator Tasks
Plan and direct the administrative portion of the assisted living program.
Act as liaison for conflict resolution between staff, patients, family members, and physicians.
Oversee staff operations, business planning, patient flow, and budget development in an assisted living facility.
Ensure services are in compliance with professional standards, state, and federal regulatory requirements.