Assistive technology specialists provide assistance with technology equipment for people with disabilities, including helping individuals to understand and operate technological devices, such as computers and cell phones.
These specialists are tasked with teaching individuals how to use software such as word processors, spreadsheet software, presentation applications, and mobile programs, and it's important that they maintain a positive attitude and have strong communication skills to explain technical terms to those with no technical background. They may use a personal computer to display software options and screens and often follow-up after an initial session. They must be able to work well with minimal supervision while providing accommodations for those with sensory disabilities and should be familiar with a variety of operating systems. They must also be organized and pay close attention to detail to help their clients learn using different communication tools.
Assistive technology specialists may create materials for future training and should be able to teach a variety of technological concepts to clients at a range of skill levels. They must respond to concerns and questions with care and patience and may assist individuals in using and troubleshooting software in a variety of settings. They must also explain how applications operate, conduct evaluations as necessary, and collect data based on their observations and interactions.
A bachelor's degree in computer information systems or a related field is generally required for this position, and prior experience in a relevant capacity is highly beneficial. Industry certifications are also helpful.
Assistive Technology Specialist Tasks
Keep records of maintenance, repair, and required updates of equipment.
Build, maintain and repair rehabilitation equipment following specifications to ensure patient safety and ease of use.
Plan and carry out work assignments, using technical manuals and other instructions as required.
Explain and demonstrate correct operation and preventive maintenance of medical equipment to client.