Authorization coordinators are responsible for coordinating authorization activities for their organizations, including reviewing documents, balances, and requirements before authorizing, working with other coordinators to achieve goals in timely manner, and sharing information, ideas, and complex documents to verify that all processes are done correctly.
Authorization coordinators work in an office setting and use a personal computer to check authorization requirements, background checks, and other information, and they report their progress to an authorization supervisor in the department. They must be organized and pay close attention to detail when reading documents and before signing authorizations, and they also communicate with clients to follow up or request additional information. They should be able multitask on different projects and prioritize with ease, and strong communication skills are also important to relay ideas and create reports based on their observations.
These coordinators gather documents, verify charges, assist with research and system-management to update information, input client information into company databases for future reference, respond to correspondence, and work together with financial and benefit advocates to resolve issues. They also monitor accounts and authorize payments after processing them through the system and coordinate with the accounting department for billing, charges, or balance problems. They must follow strict privacy and financial regulations to avoid loss of confidentiality of all parties involved, and they also update information for all transactions and ensure that all authorization processes are running correctly.
A bachelor's degree in business administration or a related field is generally required for this position, and prior experience in a relevant capacity is highly beneficial. Industry certifications are also helpful.
Authorization Coordinator Tasks
Ensure payment for services by verifying benefits with insurance provider.
Obtain, review and input insurance authorization and referrals prior to patient services.
Monitor and track patient authorizations, informing supervisor of any expired dates.
Interview and assist patients with authorization documents, as appropriate.
Maintain appropriate logs or reports according to professional, state, and federal requirements.