What is it like working as an Automobile Service Advisor?
Automobile Service Advisor in Fallbrook:
Pros: I greatly enjoy helping customers figure out and solve the automotive issues they present to our team and all the satisfaction that comes along with taking care of their vehicles. Problem solving and communicating (exchanging ideas) with our team of technicians is one of the most interesting and rewarding aspects of this job as well.
Cons: The hot humid weather in my area makes for uncomfortable work days occasionally. The job itself, in my opinion, doesn't have any noteworthy negative aspects.
Automobile Service Advisor in Pulaski:
"Three Ring Circus Here I Am!"
Pros: Helping customers address areas of concern constructively.
Understanding the cause and repair of vehicles.
Getting to know my customers individually and personally.
Great techs I work with- team work.
Feeling helpful and friendly-providing good customer service.
Writing thorough work orders and invoices, providing informative.
Invoices and communication to company and customers.
My elderly customers.
Knowing at the end of the day I did my best to be my best.
Cons: Pushy, rude and entitled customers- having to bend over backwards to please customers who are never happy or feel like they are owed.
Angry techs, sales team, managers, parts department which is more often than not, having to please everyone from all angles of the service dept, make everyone happy.
Overwhelming load of GM recalls and GM incompetence concerning warranty repairs.
Aftermarket extended warranties....no explanation needed.
Chaos that at times can become the job, feeling thin and overwhelmed.
By massive amount of work/problems.
Having no time, missing brakes and lunches do to load volume, non stop.
Work, working overtime.
Missing my family due to work hours.
Automobile Service Advisor in San Jose:
"The good make it look easy."
Pros: The best part was watching my team of technicians opening there paychecks.
Cons: After doing this job for a while... I have learned to never turn your back. You have love it. You have be ready for everything.