An automobile service station manager is someone who has good general management skills. They will be responsible for employees, service department performance, delegating tasks, and meeting the station’s goals. Managing a service station begins with managing employees. The manager develops and reviews the employees. The station manager is tasked with ensuring that the station exceeds standards and expectations. This takes a sharp eye and mind to see areas to improve upon and implement better practices.
Employees will be assigned their roles in the company by the manager. The station manager has certain basic operations that need to be accomplished, and delegating a tasks is the manager's responsibility. A good station manager will develop an atmosphere where employees care both about the work and each other and will do what they can to ensure basic operations are done well. A service station will have specific goals in regards to safety, efficiency, and profitability. The manager will work to exceed at all three areas. Safety for workers and clients is paramount, so any extra training in this regard will be beneficial for the manager.
These tasks mean a manager should have certain requirements. Previous managing experience is almost always required. Working with employees and customers means communication and interpersonal skills should be strong. Team-building and problem-solving skills suit a manager well, and so does a strong ability to be a self-starter. Generally, a high school diploma is required for this position, and sometimes employers will look for a bachelor’s degree in management or a similar field.
Automobile Service Station Manager Tasks
Hire, train, develop and review employees.
Evaluate service department and offer solutions to improve overall performance and functionality.
Delegate and oversee daily maintenance tasks.
Manage safety, efficiency and profitability of service station.