Automotive Service Consultant Salary

Pay for Automotive Service Consultants in the United States is very modest at just $37K per year. Most people on this career path report moderate levels of job satisfaction. While just under one in three report receiving no health benefits, a fair number do receive medical coverage, and more than two-fifths have dental, as well. Male Automotive Service Consultants are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$19,463 - $97,097
$19K
$37K
$97K
MEDIAN: $36,841
10%
50%
90%

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$9.21 - $20.13
$9
$14
$20
MEDIAN: $14.25
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$33K$66K$99K
Salary
$19,463 - $97,097  
   
Bonus
$1,450  
Commission
$0.00 - $96,660  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,758 - $96,768  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 31
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$9.21 - $20.13  
   
Overtime
$20.25  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$1,450  
   
Commission
$0.00 - $96,660  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,758 - $96,768  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 12

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United States (change)

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Job Description for Automotive Service Consultant

An automotive service consultant generally works in a facility that performs repairs and other automotive services for customers, such as garages and dealerships. Duties performed by automotive service consultants include scheduling appointments for customers, scheduling alternative vehicles (such as loan vehicles or shuttle rides), initiating repairs and service by assessing customers' needs and writing repair orders. Consultants also prepare estimates, verify customers' warranties and service contracts, and follow up with customers as needed. They may also perform front-desk duties such as cashiering and answering phones. There may also be commission offered, as the consultant may need to offer additional services to customers as appropriate.

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Automotive Service Consultant Tasks

  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Common Career Paths for Automotive Service Consultant


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Automotive Service Consultants who transition into an Automotive Service Manager role may receive large pay increases as the latter position pays an average $53K per year.

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Pay by Experience Level for Automotive Service Consultant

Pay by Experience for an Automotive Service Consultant has a positive trend. An entry-level Automotive Service Consultant with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 25 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Automotive Service Consultant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $44,000 based on 10 salaries. An experienced Automotive Service Consultant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $53,000 based on 11 salaries. An Automotive Service Consultant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 9 salaries.

Related Job Salaries

Key Stats for Automotive Service Consultant

Gender

Female
25 %
Male
75 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
9%
1-4 years
35%
5-9 years
19%
10-19 years
21%
20 years or more
16%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Automotive Service Consultant Salaries

Late-Career
▲65%

Experienced
▲43%

Mid-Career
▲20%

National Average
$37,000

▼9%

Skills That Affect Automotive Service Consultant Salaries


National Average
$37,000

Sales
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
9%
1-4 years
35%
5-9 years
19%
10-19 years
21%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 45%
vision benefits
Vision: 35%
no benefits
None: 29%
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