Automotive Service Consultant Salary
Pay for Automotive Service Consultants in the United States is very modest at just $37K per year. Most people on this career path report moderate levels of job satisfaction. While just under one in three report receiving no health benefits, a fair number do receive medical coverage, and more than two-fifths have dental, as well. Male Automotive Service Consultants are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
|Salary||$19,463 - $97,097|
|Commission||$0.00 - $96,660|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$23,758 - $96,768|
|Hourly Rate||$9.21 - $20.13|
|Commission||$0.00 - $96,660|
|Total Pay (||$23,758 - $96,768|
Job Description for Automotive Service Consultant
An automotive service consultant generally works in a facility that performs repairs and other automotive services for customers, such as garages and dealerships. Duties performed by automotive service consultants include scheduling appointments for customers, scheduling alternative vehicles (such as loan vehicles or shuttle rides), initiating repairs and service by assessing customers' needs and writing repair orders. Consultants also prepare estimates, verify customers' warranties and service contracts, and follow up with customers as needed. They may also perform front-desk duties such as cashiering and answering phones. There may also be commission offered, as the consultant may need to offer additional services to customers as appropriate.Read More...
A high school diploma or equivalent may be required or preferred for automotive service consultant positions. Previous experience in a related role is often required or preferred as well, and a valid driver's license is often necessary. Automotive service consultants must work well in a team setting with mechanics and other staff members, as well as have strong customer service and problem-solving skills. Automotive service consultants' hours depend on their employer's hours of operations; work outside of regular business hours and work on the weekends may be required for this position.
Automotive Service Consultant Tasks
- Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
- Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
- Provide customer service and schedule service appointments.
- Ask owners questions and perform visual inspections of cars to determine the cause of problems.
Pay by Experience Level for Automotive Service Consultant
Pay by Experience for an Automotive Service Consultant has a positive trend. An entry-level Automotive Service Consultant with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 25 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Automotive Service Consultant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $44,000 based on 10 salaries. An experienced Automotive Service Consultant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $53,000 based on 11 salaries. An Automotive Service Consultant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 9 salaries.
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Key Stats for Automotive Service Consultant
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