Automotive Service Consultant Salary

A substantial slice of final earnings for Automotive Service Consultants (around two in five) arrives through commissions. Median overall income in this area is approximately $39K. Most Automotive Service Consultants are fairly content with their jobs, and work satisfaction falls in line with the national average. Although the greater part have medical coverage and more than two-fifths have dental coverage, just under a third claim no health benefits at all. The vast majority of Automotive Service Consultants (83 percent) who took the survey are men. This overview is based on answers to PayScale's salary questionnaire.

$23,004 - $67,477
(Median)
$23K
$38K
$67K
MEDIAN: $38,454
10%
50%
90%

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$8.91 - $16.30
(Median)
$8
$11
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$23,004 - $67,477  
   
Bonus
$0.00 - $9,972  
Commission
$-0.49 - $49,128  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,019 - $67,897  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 95
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$8.91 - $16.30  
   
Overtime
$12.26 - $33.77  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $9,972  
   
Commission
$-0.49 - $49,128  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,019 - $67,897  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 35
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Job Description for Automotive Service Consultant

An automotive service consultant generally works in a facility that performs repairs and other automotive services for customers, such as garages and dealerships. Duties performed by automotive service consultants include scheduling appointments for customers, scheduling alternative vehicles (such as loan vehicles or shuttle rides), initiating repairs and service by assessing customers' needs and writing repair orders. Consultants also prepare estimates, verify customers' warranties and service contracts, and follow up with customers as needed. They may also perform front-desk duties such as cashiering and answering phones. There may also be commission offered, as the consultant may need to offer additional services to customers as appropriate.

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Automotive Service Consultant Tasks

  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.
  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.

Common Career Paths for Automotive Service Consultant


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As Automotive Service Consultants transition into upper-level roles such as Automotive Service Manager, they may see a strong upturn in salary. Automotive Service Managers earn $53K on average per year.

Automobile Service Advisor Job Listings

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Pay by Experience Level for Automotive Service Consultant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. Salaries for the relatively untried average out to around $31K, but survey participants with five to 10 years of experience earn a significantly higher median of $45K. Automotive Service Consultants claiming one to two decades of experience make an estimated median of $50K. People who have worked for more than 20 years report a median income of $53K, which is barely higher than the median for folks with 10 to 20 years of experience.

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Experience Affects Automotive Service Consultant Salaries

Late-Career
up arrow 35%

Experienced
up arrow 27%

Mid-Career
up arrow 15%

National Average
$39,000

Entry-Level
up arrow 22%

Skills That Affect Automotive Service Consultant Salaries

National Average
$39,000

Sales
up arrow 8%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
5%
1-4 years
26%
5-9 years
18%
10-19 years
33%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 44%
medical benefits
Vision: 30%
dental benefits
None: 31%
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