Bakery clerks usually work for either independent bakery shops or larger stores, such as supermarkets or membership warehouse clubs. They work either full-time or part-time. A high school diploma is often required but is not always necessary. Previous experience working as bakery clerks, or with customers in general, is often preferred.
They must have exceptional customer service skills. They must be able to remain helpful, tactful, and courteous at all times, with both customers and team members. They must be willing to familiarize themselves with products that they sell. They must be able to operate cash registers. They must be able to read UPC codes and product labels. They are required to be familiar with shelf signage and register forms. They must follow company policies, procedures, and guidelines. They must be able to work independently with little direction or no direction at all. They must be able to add, subtract, divide, multiply, and perform other basic business math calculations. They must have excellent oral communications skills. They must be friendly and helpful to customers and team members. They must be able to answer customers’ questions. They must be willing to learn and apply all food safety and sanitation guidelines and policies. They may be required to pass a test administered by the Department of Health and Food Safety or a similar department. They may be required to train and coach new bakery clerks.
Bakery Clerk Tasks
Assist in measuring, blending, storing, and preparing baked goods according to recipe, quality, and presentation standards.
Monitor proper equipment operation and compliance with food safety handling policies.
Set oven temperatures, conveyor speeds, and monitor baking progress.