Banking center managers oversee the daily operations of their center; some banking center managers oversee several small branches, but most are responsible for only one location. This includes supervising sales and service employees within the center. Banking center managers must routinely perform a variety of tasks, including overseeing staff compliance with bank policies and procedures, ensuring new hires are properly trained, and ensuring staff adherence to security protocols. Customer service skills are also used as required. Occasionally, this position requires lifting small items such as cash drawers, bags or rolls of coins, and other assorted parcels.
Banking Center Manager Tasks
Create, update and report on budget and staffing schedules.
Hire and mentor staff and ensure compliance with legal requirements.
Oversee banking facilities and staff, including setting sales and operations goals.
Oversee audits and handle complex transactions, problems and special customers.