Benefits administrators provide human resources-related advice and information to the workers in their organization. They give information about different benefit programs and process applications to all relevant employees. Another main responsibilities include data input into the company databases. They also process workers' claims regarding benefits issues and escalate inquiries as needed to other human resources professionals. There are many benefits that benefits administrators must be comfortable discussing and explaining to employees, including life insurance, health benefits, and 401(k) benefits, among others. Advanced analytical skills are necessary, as benefits administrators often handle large quantities of numerical data and spreadsheets.
Benefits Administrator Tasks
Maintain records and procedures for the administration process.
Ensure accuracy of employee benefits data, including service from third party vendors.
Develop and prepare communications to employees about benefit programs, procedures, claims and any other government mandated disclosures.
Administer employee benefits programs.