Businesses that have many employees with company-sponsored benefits frequently employ a benefits coordinator. Much of the coordinator's work centers around helping to administer the organization’s health plan, including providing information and processing related documentation. Additionally, the coordinator may be tasked with overseeing employees' earned vacation time and providing data to middle managers for staffing and scheduling needs. Additionally, the benefits coordinator may be the company’s liaison between employees and the administrator of pension and retirement plans.
The benefits coordinator works with a heavy volume of information that affects a great number of employees, and they must be organized and adhere strictly to all company protocols related to records processing and entry. The coordinator must have a detailed knowledge of the employee and management health plan, including any tiers or differing packages, as well as how benefit payments work. Additionally, the benefits coordinator is expected to prepare detailed reports on the performance of the company health plan. He or she may need to research alternative plans on an ongoing basis to ensure the company is getting the most cost-effective set of benefits. The coordinator also needs to work with employees and managers interested in contributing earnings to any company-offered retirement and 401(k) plans.
An organization typically requires at least a bachelor’s degree or equivalent in human resources or business administration for this position. The work environment for a benefits coordinator is typically in an office during regular business hours.
Benefits Coordinator Tasks
Develop and prepare communications to employees about benefit programs, procedures, claims and any other government mandated disclosures.
Administer employee benefits programs.
Maintain records and procedures for the administration process.
Ensure accuracy of employee benefits data, including service from third party vendors.