A benefits manager is a supervisory position in a company's Human Resources (HR) department. Benefits managers' primary role is to handle all issues related to employee benefits. Usually in most medium and large-sized companies, much of this benefit work revolves around employee health care insurance and related programs, but it can also include other aspects as well.
For employees, the two most important benefits they carry are their employer-sponsored health insurance and earned vacation time. Both of these (and more) are administered by benefits managers. They also help determine employees' benefit eligibility and process the documentation for new employees. In addition, benefits managers also help process and expedite claim forms of employees covered by company-sponsored health insurance.
While much of benefits managers' time is consumed with insurance work, they normally also maintain and update databases with employee sick day and vacation eligibility, and make the database available to the workers and supervisors at a company. This helps virtually all of the departments within a company ensure that employees' vacations do not adversely affect productivity.
A benefits manager normally must have at least a bachelor’s degree in a business-related discipline; larger companies may seek candidates with related postgraduate study in business management or human resources. Benefits managers normally work in an office environment during regular business hours. They must be organized, computer literate, good at working with others, and have an aptitude for understanding the complex and constantly changing insurance regulations and coverage terms, as well as changes in health care law.
Benefits Manager Tasks
- Manage the selection, training and development of benefits staff who administer benefit programs and respond to employee inquiries.
- Propose cost and time efficient changes to benefits programs, manage the annual benefit budgets.
- Ensure compliance of all plans and programs with governmental regulatory agencies.
- Manage vendors to ensure services are delivered within contractual agreements.