Bilingual Customer Service Representative Salary (United States)

A Bilingual Customer Service Representative earns an average wage of $13.10 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
Bilingual Customer Service Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,613 - $47,540
(Median)
28K
36K
40K
48K
MEDIAN: $35,571
10%
50%
75%
90%
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Bilingual Customer Service Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.64 - $17.95
(Median)
9
13
15
18
MEDIAN: $13.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$27,613 - $47,540  
   
Bonus
$0.00 - $2,946  
Profit Sharing
$196.53 - $1,526  
Commission
$237.84 - $7,419  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,891 - $41,911  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 473
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.64 - $17.95  
   
Overtime
$14.65 - $29.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,946  
   
Commission
$237.84 - $7,419  
Profit Sharing
$196.53 - $1,526  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,891 - $41,911  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 473
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Job Description for Bilingual Customer Service Representative

  • Follow through with customers and problems to ensure closure.
  • Escalate calls where they are beyond job scope, ensuring quality service.
  • Answer calls and respond to customer inquiries, complaints and concerns.
  • Log and document customer interactions and problem status.

Bilingual Customer Service Representative Job Listings

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Popular Skills for Bilingual Customer Service Representative

Pay by Experience Level for Bilingual Customer Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Austin
up arrow 16%
New York
up arrow 8%
Dallas
up arrow 5%
Chicago
up arrow 4%
Los Angeles
up arrow 1%
Miami
up arrow 1%
San Francisco
0%
National Average
$30,000
San Diego
up arrow 2%
Houston
up arrow 4%
Tampa
up arrow 7%
Atlanta
up arrow 10%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Bilingual Customer Service Representative Salaries

Late-Career
up arrow 13%
National Average
$30,000

Skills That Affect Bilingual Customer Service Representative Salaries

French Language
up arrow 9%
Customer Service
up arrow 4%
Spanish Language
up arrow 3%
Microsoft Office
up arrow 1%
Oral / Verbal Communication
up arrow 1%
National Average
$30,000
Bilingual
up arrow 3%
up arrow 5%
Customer Relations
up arrow 6%
Phone Support
up arrow 7%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 97 votes.

Gender

Female
75%
female alumni
 
Male
25%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
41%
5-9 years
31%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 57%
vision benefits Vision: 50% employee benefits None: 29%
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