Entry-Level Bilingual Customer Service Representative Salary

Median pay for Entry-Level Bilingual Customer Service Representatives lies in the neighborhood of $13.14 per hour. Most Entry-Level Bilingual Customer Service Representatives are fairly content with their jobs, and work satisfaction falls in line with the national average. Most Entry-Level Bilingual Customer Service Representatives survey respondents are women (76 percent). Unfortunately, some people in this line of work are without benefits — nearly one in three lack coverage. On the flip side, a majority have medical insurance and close to one-half receive dental plans. This report is based on responses to the PayScale salary survey.

$25,098 - $44,233
$25K
$35K
$44K
MEDIAN: $34,538
10%
50%
90%

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$9.67 - $17.12
$9
$13
$17
MEDIAN: $13.14
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$25,098 - $44,233  
   
Bonus
$205.26 - $5,118  
Profit Sharing
$237.50  
Commission
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,627 - $39,339  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 105
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.67 - $17.12  
   
Hourly Tips
$0.37  
Overtime
$10.30 - $25.54  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$205.26 - $5,118  
   
Commission
$1,000  
Profit Sharing
$237.50  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,627 - $39,339  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 422

Find Out Exactly What You Should Be Paid

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Pay Difference by Location

National Average: $29,017

Larger city markers indicate a job is popular in that location.

San Francisco is home to an above-average pay rate for Entry-Level Bilingual Customer Service Representatives, 43 percent higher than the national average. Entry-Level Bilingual Customer Service Representatives will also find cushy salaries in Phoenix (+11 percent) and New York (+6 percent). Place of residence plays a huge part in a Bilingual Customer Service Representative's salary, with El Paso Entry-Level Bilingual Customer Service Representatives earning salaries that are 30 percent less than the national average. Two other places where employers offer below-median salaries are San Antonio (14 percent less) and Chicago (12 percent less).

Bilingual Customer Service Representative Advice

Q: What do you wish you knew about your job when you first started out?

Bilingual Customer Service Representative in Tulsa:
Be cautious when sharing confidential information with coworkers. In a call center, gossip tends to spread like wildfire. Every day, walk in there with confidence, and ignore everything rude that is directed towards you. Don't take anything personal, no matter where it is coming from. Everyone has a bad day here and there but in that job, almost everyone calls when they are having a bad day. Don't let someone else's bad day take away your joy and happiness.

Key Stats for Bilingual Customer Service Representative

Gender

Female
76 %
Male
24 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 63 votes.
Less than 1 year
12%
1-4 years
73%
5-9 years
14%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Bilingual Customer Service Representative Salaries

French Language
▲10%

Bilingual
▲7%

Call center operations
▲5%

Insurance
▲1%


National Average
$29,000

▼2%

Microsoft Office
▼2%


▼3%


Typing
▼6%

Oral / Verbal Communication
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 63 votes.

Gender

Female
76 %
Male
24 %

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 51%
vision benefits
Vision: 42%
no benefits
None: 34%
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