Entry-Level Bilingual Customer Service Representative Salary

For Entry-Level Bilingual Customer Service Representatives, hourly average wages total $13.03 per hour. The majority of workers are highly satisfied with their job. Although a majority have medical coverage and more than half have dental coverage, nearly one in three claim no health benefits at all. Most Entry-Level Bilingual Customer Service Representatives survey respondents are women (73 percent). Respondents to the PayScale salary survey provided the data for this report.

$24,193 - $43,965
$24K
$34K
$44K
MEDIAN: $34,262
10%
50%
90%

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$9.52 - $17.00
$9
$13
$17
MEDIAN: $13.03
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$24,193 - $43,965  
   
Bonus
$212.87 - $4,932  
Profit Sharing
$450.00  
Commission
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,399 - $39,076  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 122
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.52 - $17.00  
   
Hourly Tips
$0.40  
Overtime
$10.27 - $25.49  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$212.87 - $4,932  
   
Commission
$1,200  
Profit Sharing
$450.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,399 - $39,076  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 506

Find Out Exactly What You Should Be Paid

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Pay Difference by Location

National Average: $28,731

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Entry-Level Bilingual Customer Service Representatives, San Francisco offers exceptional salaries, 42 percent above the national average. Entry-Level Bilingual Customer Service Representatives can also look forward to large paychecks in cities like New York (+12 percent), Philadelphia (+12 percent), Phoenix (+11 percent), and Dallas (+2 percent). Place of residence plays a huge part in a Bilingual Customer Service Representative's salary, with El Paso Entry-Level Bilingual Customer Service Representatives earning salaries that are 29 percent less than the national average. Employers pay around 12 percent less in San Antonio and 11 percent less in Chicago, below-median salaries for those in this field.

Bilingual Customer Service Representative Advice

Q: What do you wish you knew about your job when you first started out?

Bilingual Customer Service Representative in Tulsa:
Be cautious when sharing confidential information with coworkers. In a call center, gossip tends to spread like wildfire. Every day, walk in there with confidence, and ignore everything rude that is directed towards you. Don't take anything personal, no matter where it is coming from. Everyone has a bad day here and there but in that job, almost everyone calls when they are having a bad day. Don't let someone else's bad day take away your joy and happiness.

Key Stats for Bilingual Customer Service Representative

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 72 votes.
Less than 1 year
10%
1-4 years
74%
5-9 years
16%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Bilingual Customer Service Representative Salaries

French Language
▲10%

Bilingual
▲8%

Call center operations
▲5%


Insurance
▲2%

National Average
$29,000

▼1%

Microsoft Office
▼1%


Sales
▼2%


Typing
▼5%

Oral / Verbal Communication
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 72 votes.

Gender

Female
73 %
Male
27 %

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 52%
vision benefits
Vision: 43%
dental benefits
None: 33%
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