The average Entry-Level Bilingual Customer Service Representative can expect to rake in roughly $12.93 per hour. Some workers in this field — one in three — are not awarded benefits. Medical coverage is reported by a majority and dental plans are enjoyed by one-half. Most Entry-Level Bilingual Customer Service Representatives survey respondents are women (72 percent). Most Entry-Level Bilingual Customer Service Representatives report high levels of job satisfaction. This report is based on answers to PayScale's salary questionnaire.

$24,114 - $44,113
(Median)
$24K
$34K
$44K
MEDIAN: $34,146
10%
50%
90%

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$9.41 - $16.89
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$24,114 - $44,113  
   
Bonus
$201.80 - $4,018  
Profit Sharing
$450.00  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,303 - $38,737  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 140
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.41 - $16.89  
   
Hourly Tips
$0.40  
Overtime
$10.69 - $25.32  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$201.80 - $4,018  
   
Commission
$3,000  
Profit Sharing
$450.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,303 - $38,737  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 553
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Pay Difference by Location

National Average: $28,665

Larger city markers indicate a job is popular in that location.

For Entry-Level Bilingual Customer Service Representatives, busy San Francisco offers a higher-than-average pay rate, 42 percent above the national average. Entry-Level Bilingual Customer Service Representatives can also look forward to large paychecks in cities like New York (+15 percent), Philadelphia (+12 percent), Phoenix (+11 percent), and Charlotte (+5 percent). Compared to the national average, El Paso Entry-Level Bilingual Customer Service Representatives have considerably lower salaries, 26 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession. Employers also pay below the national average in San Antonio (11 percent lower) and Chicago (9 percent lower).

Bilingual Customer Service Representative Advice

What do you wish you knew about your job when you first started out?

Bilingual Customer Service Representative in Tulsa:
Be cautious when sharing confidential information with coworkers. In a call center, gossip tends to spread like wildfire. Every day, walk in there with confidence, and ignore everything rude that is directed towards you. Don't take anything personal, no matter where it is coming from. Everyone has a bad day here and there but in that job, almost everyone calls when they are having a bad day. Don't let someone else's bad day take away your joy and happiness.

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Skills That Affect Bilingual Customer Service Representative Salaries

Bilingual
up arrow 10%

French Language
up arrow 9%

Call center operations
up arrow 7%

Insurance
up arrow 2%

Customer Relations
0%

National Average
$29,000

Microsoft Office
up arrow 1%

Data Entry
up arrow 2%

Customer Service
up arrow 3%

Spanish Language
up arrow 4%

Sales
up arrow 5%

Typing
up arrow 7%

Oral / Verbal Communication
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 85 votes.

Gender

Female
72 %
Male
28 %

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 51%
medical benefits
Vision: 41%
dental benefits
None: 34%
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