The billing clerk reviews the financial work of other employees, ensuring tasks are completed in an efficient, effective manner. They inspect operational, technical, and financial information; for this reason, billing clerks must be be familiar with spreadsheet software, adding machines, audit reporting, and plans of action in case fraudulent activity is discovered. Further, the billing clerk must be willing to engage in clear, open, and honest conversations with the auditee, explaining any potential red flags or causes of suspicion. This is performed through a process of “final auditing,” in which the strengths, weakness, highlights, and recommendations discovered during the audit are explained to the auditee.
Billing Clerk Tasks
Gather, process, and disburse information related to billing.
Create documentation relevant to billing activities.
Communicate with relevant parties regarding account and billing issues.