A billing coordinator deals with accounts payable for a company, overseeing all invoicing of customers and clients. Depending on the organization, this may be a supervisory role; in smaller companies, the billing coordinator may be the only person who handles this function.
The main function of this position is reviewing all documentation for goods or services provided and giving the customer a clear, itemized bill in a timely fashion. The coordinator must be organized and well-versed in their company’s offerings. They review all invoices or bills that leave the business to ensure their accuracy and minimize negative customer feedback. The coordinator must follow all company billing procedures to make sure that sent bills and invoices are noted and tracked. The coordinator also work with accounts receivable to clear outstanding invoices or bills as they are paid. Individuals in this position normally work during regular business hours in an office environment.
In some situations, the only education requirement for his position is a high school diploma ore equivalent. In larger companies (and especially when the billing coordinator is a supervisory position), a bachelor's degree in finance, accounting, or a related field may be preferred. For a supervisory role, a billing coordinator may be promoted from the accounts payable department. Because of the data entry involved in this position, computer fluency and comfort is a must. Additionally, companies that offer a specialized variety of goods or services may look for a billing coordinator who has previous experience in their industry.
Billing Coordinator Tasks
Ensure accuracy and completeness of billing information.
Create and process documentation related to billing.
Oversee billing process and work with others to resolve issues.