Branch Manager, Pest Control Services Salary
Job Description for Branch Manager, Pest Control Services
The branch manager of pest control service is responsible for overseeing all operations at the branch level, supervising branch staff, ensuring customer satisfaction, and overseeing inventory. This manager works closely with their branch's employees to ensure that quality, timely work is delivered to every customer. They are responsible for providing ongoing training for sales and service staff, controlling inventory, and maintaining ongoing awareness of the number of clients that still need service in the current month.Read More...
In addition, the branch manager is responsible for retaining current clients by resolving customer concerns. In the event of a cancellation, the branch manager must directly contact the client to try and retain them. Resolution of a complaint or cancellation may require the branch manager to personally inspect the work of branch personnel or personally take over at job sites if there is a lack of pest control technicians.
To obtain a branch manager position, a high school diploma or equivalent is generally required. A one-year certificate from a college or technical school and/or several months of related experience or training may be needed as well. Employers may require successful completion of a criminal background check, motor vehicle record check, and/or drug screening.
Branch managers must have the ability to read and write proficiently to comprehend safety documents or manuals, write reports, and engage in routine correspondence. The ability to speak in front of large groups is also desirable since the branch manager may regularly speak to groups of clients and/or employees. Branch managers must have basic math skills to calculate things such as discounts, interest, area, and volume. Additionally, the branch manager should be able to analyze problems and apply practical solutions while working within any resource limitations.
Branch Manager, Pest Control Services Tasks
- Manage the operation and administration of a branch of a pest control company, and occasionally cover pest control routes.
- Work to establish relationships with customers, increase sales, and resolve any customer complaints.
- Supervise branch employees and oversee hiring, discipline, training, promotions, and scheduling.
- Monitor branch financial performance, set business objectives, and implement sales strategies to meet those targets.
- Oversee and inspect work done by employees to ensure it meets company standards.
Common Career Paths for Branch Manager, Pest Control Services
Branch Manager, Pest Control Services Job Listings
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Popular Skills for Branch Manager, Pest Control Services
Pest Control Services Branch Managers who responded to the survey report just a handful of professional skills. Those who have experience with Sales Management, Operations Management, and Customer Service can expect to be compensated well for these skills. Those listing Customer Service and Operations Management as skills, on the other hand, should be prepared for drastically lower pay. Most people familiar with Operations Management also know Customer Service.
Pay by Experience Level for Branch Manager, Pest Control Services
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Pest Control Services Branch Managers, experience does not seem to be a major factor in determining pay. Salaries for the relatively untried average out to around $49K, but survey participants with five to 10 years of experience earn a significantly higher median of $56K. Pest Control Services Branch Managers bring in $61K after working for 10 to 20 years. Pest Control Services Branch Managers who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $65K on average.