A branch manager for equipment rental can rent out various things, such as power tools, heavy construction equipment, cleaning equipment, or party supplies. The branch manager will work directly with customers and determine their needs. From there, the branch manager will offer appropriate equipment rental for the customer.
The branch manager should make sure that all equipment rentals are being carried out according to company policy. This includes making sure that the appropriate deposits are made, in order to minimize risk to the company. The branch manager should offer employees help in every way possible. It is also important to ensure that employees are providing the best customer service possible. The branch manager may also be in charge of coming up with marketing and promotion schemes in order to further promote the equipment available. It is important to keep an eye on the competition to see what sort of products and promotions they are offering. This is usually a management position, so it is important to have past management experience, along with adequate experience in the pertinent field. There are often administrative duties involved, such as hiring, scheduling, keeping inventory, and ordering supplies. The branch manager may also oversee the billing and accounting department. In smaller operations, the branch manager will be personally in charge of these tasks. Some travel may be necessary, especially when delivery service is offered. Usually, a minimum of a high school diploma is required, though some positions may prefer some college schooling.
Branch Manager, Equipment Rental Tasks
Establish rental fees, policies and procedures.
Inspect and adjust and select rental items to meet needs of customer.
Manage equipment rental facility including rental forms, required licenses and agreements.
Maintain and repair equipment as needed.