Broadband Technician Salary
Men account for the majority of Broadband Technicians in the United States. The overall average income for this group is approximately $16.05 per hour. Experience level is the biggest factor affecting pay for this group, followed by the specific employer. Work is enjoyable for Broadband Technicians, who typically claim high levels of job satisfaction. Medical and dental coverage is claimed by nearly all, and a strong majority earn vision coverage. The information for this snapshot was generated by responses to the PayScale salary survey.
Job Description for Broadband Technician
Broadband technicians are experts in the installation, application, and repair of internet or telecommunication systems and typically travel to homes and businesses, assist in customer support, and route the appropriate wires throughout the building when necessary. They may also work outdoors to install phone lines or broadband access cables either underground or suspended on power lines.Read More...
These technicians typically work for broadband companies which provide broadband internet, cable, phone service, or a combination of these. They are often employed by smaller firms of larger, nationwide businesses and work under a boss who oversees all work-related tasks on a regular basis. While most broadband technicians do not have subordinates, they may perform technical installations or repair tasks in groups to achieve better efficiency and stay on schedule.
An associate's or bachelor's degree is not necessarily required for this position, but can be beneficial as the market is considered harsh and highly competitive, and aspiring broadband technicians who seek a leadership-oriented position may pursue a master's degree in the field. Broadband technicians should expect to be on-call at various times of the week, and typical schedules vary greatly and may be inconsistent. Once on site, shifts can vary depending on the necessary repairs or installations, the building's complexity, and unforeseen technical malfunctions.
Broadband Technician Tasks
- Train customers on use of equipment.
- Troubleshoot and repair clients' broadband service and equipment including issues with coaxial cables, radio frequency and AC/DC transmissions.
- Comply with FCC, NESC, OSHA technical standards.
- Install, connect, reconnect, and disconnect, broadband equipment and service.
- Audit networks including ping tests, tracerouting and speed tests.
Broadband Technician Job Listings
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Popular Employer Salaries for Broadband Technician
Broadband Technicians fill the offices of leading firms Charter Communications, Inc., CenturyLink, Time Warner Cable Company, Suddenlink Communications, and Suddenlink. For Broadband Technicians, comfortable salaries can be found at Time Warner Cable Company; in fact, median earnings sit around $52K, the highest in the area.
Pay by Experience Level for Broadband Technician
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Broadband Technicians, experience and pay levels seem to be correlated; more years in the business generally lead to more money. Survey participants with less than five years' experience report a median income of $34K, and earnings aren't much higher for respondents who have five to 10 years under their belts; respondents in the latter group report a median of just $39K. Broadband Technicians see a median salary of $52K after reaching one to two decades on the job. Average wages for folks with more than 20 years of experience come out to around $63K.