A busboy or busser usually works in a restaurant under the supervision of a waiter. The more politically correct term is busser. The busser is usually responsible for clearing dishes from the table as meals are consumed. When the customer has left the premises, the busser will clear the remaining dishes, will tidy up the table, and will provide new place settings for the next guests.
It is important to have a friendly and professional demeanor when approaching customers. The customer may sometimes have requests for other services, and the busser must relay this to the server in charge of the table. Though the busser is not the main waiter, it is important to have a strong knowledge of what is offered to be able to answer any questions that the customers may have. The job usually requires a great deal of physical strength, as prolonged standing and walking will be required. Sometimes, many dishes will have to be lifted at once. The busser will also often have to bend and stoop, in order to clean under tables and other areas. The busser may also be in charge of cleaning various areas within the restaurant and making sure that the premises is clean and welcoming to customers at all times.
Tips will usually be divided among the waiter, the runner, and the busser. In some positions, the busser will have other duties, such as dish washing or being a runner, which consists of bringing out meals to customers. A minimum of a high school diploma may be required, though some establishments are open to employing high school students in this position.
Check off and pick up storeroom supplies.
Set up and maintain cleanliness of work station.
Stock needed supplies.
Clean tables after guests have left and set up tables with clean silverware, glassware and napkins.
Assist wait staff and kitchen staff in various ways.