Business analysts for computer software/hardware systems determine a business's needs relating to technology, which is done in an objective manner to determine the best technology for the fit. They may also interpret diagrams and other technical drawings and must be familiar with various types of hardware and software.
These analysts may be limited by budgets, so it's important to keep costs low while maintaining optimal quality, and they may also be present in the installation process. When new technology is installed, these analysts should test the system to ensure it will work smoothly even when being used heavily. After software and hardware is installed, they may provide technical support and training to users of the new technology in case of difficulties. These business analysts may work on teams with other business analysts, quality assurance testers, and technical development employees, so strong communication skills are also important in this position.
Communication with outside vendors and clients is often necessary, and it's important to stay up-to-date with trends in the field to provide the best technology possible. These business analysts may work directly for companies or agencies which provide technology consultation services, and a bachelor’s degree in computer science or a related field is often a minimum requirement for this position.
Business Analyst (Computer Software/Hardware/Systems) Tasks
Create project plans for information technology development and testing.
Translate requirements into new information technology project specifications.
Identify, communicate, and manage risks associated with projects.
Identify business or customer requirements and information technology alternatives.