Business Office Representative Salary
Pay for Business Office Representatives in the United States sits in the ballpark of $14.10 per hour. Career length and the company each impact pay for this group, with the former having the largest influence. Though the majority of Business Office Representatives do not report high levels of job satisfaction, most are moderately content with their role. Most Business Office Representatives survey respondents are women (70 percent). A fair number report receiving medical coverage from their employers and more than half collect dental insurance. This report is based on responses to the PayScale salary survey.
Job Description for Business Office Representative
Business office representatives are primarily responsible for handing sales within their company. This person generally works in an office, although light travel may be required in order to meet with associates and other representatives.Read More...
Business office representatives generally work traditional weekly business hours and are employed in a variety of industries. Formal education requirements for the position may vary depending on the organization; many organizations do not require education beyond a high school diploma, while others prefer those with a bachelor’s degree in a field such as business or marketing. Overall, a business office representative should be well-educated and knowledgeable of the business for which they work and its practices, and must be able to work efficiently on teams of representatives as well as alone.
A business office representative may have a variety of duties depending on his/her employer. Overall, this is person must serve as a general representative of their organization and display a high degree of courtesy and professionalism. They will be responsible for greeting and communicating with both current and potential clients, identifying their wants and needs, and making recommendations to accommodate these needs. They must also have expert analytical, mathematical, and interpersonal communication skills and serve as experts of their company’s products and services.
Business Office Representative Tasks
- Manage accounts receivable, accepting and processing payments from patients and verifying insurance benefits.
- Meet with patient or patient’s caregiver to discuss procedures, instructions, and patient’s concerns.
- Act as receptionist, greeting and assisting clients and physicians.
- Inform physicians of patient information, maintain physician’s schedules, and schedule patient procedures.
- Collect and file demographic, billing, and clinical information from patients, ensuring accuracy.
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Pay by Experience Level for Business Office Representative
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Workers with less than five years' experience earn around $31K on average, and those who have five to 10 years under their belts see a higher median salary of $30K. After working for 10 to 20 years, Business Office Representatives make a median salary of $35K. Folks who claim more than 20 years of relevant experience actually report a comparatively lower median income of $29K.